IT Infrastructure Specialist

Job Title – IT Infrastructure Specialist

Place of work - Mumbai

Business Unit – Corporate Function

Function – Information Technology

Job Purpose:

The role entails the responsibility to manage, support and monitor server and IT infrastructure of the bank. It includes maintaining and supporting software, interacting with internal cross functional team on all levels to help resolve IT-related issues and provide solutions in a timely manner.

Roles & Responsibilities:

Design, configure, develop, integrates, tests, implements, documents, and supports the SAN infrastructure & ecosystem
Responsible for applying patches, upgrading software, and making sure that data is secured
Responsible for monitoring the storage area network (SAN)
Diagnose and troubleshoot storage related issues
Maintain storage environment characteristics, including: physical array characteristics, logical disk layout, standard configurations, storage network
Develop and maintain procedures and working practices for the efficient and effective running of all tasks associated with operating and controlling installed hardware and software
Perform tasks like snapshots, mirroring, dynamic tiering, non-destructive migrations and RAID levels proficiently
Monitor updates and upgrades of firmware, monitoring of volumes, IOPS, SAN and NAS utilizations etc.
Develop scripts and automation
Drive incidents, Major incidents and review and derive RCAs. Track all actionable till closure
Perform User Access Management and familiar with Periodic Access Review Process.
Perform tasks for Backup and Recovery Management including High Availability
Perform a role of Leader during incident and guide teams in right direction for resolution
Address technical queries, provide audit related data and explain concepts to Internal / External auditors and Regulators

Storage, NAS, Shared Drive Management
Proficient in Hitachi, NetApp, Dell EMC storage technologies and Cisco, Brocade SAN Fabric technologies
Advance knowledge of NAS, Share drive processes and able to drive the same on own
Expertise in all types of migrations like BLOCK, NAS and Object etc.
Highly skilled in SAN, NAS, S3, NFS, CIFS deployments
Preferable with ITIL background or certification

Educational Qualifications: Graduate – Any

Experience: Minimum of 4+ Years