IT TECHNICIAN 5

Qualifications
Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training
Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and two years of IT work experience in the installation, maintenance, and repair of network workstation hardware and software; OR one year of relevant experience as an IT Technician IV in Nevada State service; OR an equivalent combination of education and experience
Special Requirements This position is subject to call-out or call-back
Working evenings, weekends, and/or holidays is required
A pre-employment criminal history check and fingerprinting are required
Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment
The hiring agency may require specific skills related testing as part of the interviewing process
Describe your experience upgrading, troubleshooting, repairing, or replacing software and hardware components
Responsibilities
Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations
The ITT5 will install, configure, monitor, upgrade, troubleshoot, and repair software
The incumbent will also take care of hardware components on workstations like adding memory, swapping hard drives and monitors, attaching peripherals, and installing desktop applications
They configure user accounts and email accounts, interview users to identify needs and resolve issues, and troubleshoot and resolve helpdesk requests
The ITT5 provides introductory and ongoing training to users and participate in researching hardware and software components for procurement, making purchase recommendations to management
They complete equipment staff and/delivery documents, get signatures, and deliver documents to assigned inventory staff, and assist in periodic IT equipment inventories
Job description
Announcement Number: 50342 Open to all qualified persons. Posted 01/31/2025 Close Date: 02/04/2025 Recruiter:

MELISSA PONTILLO

Email: mpontillo@admin.nv.gov Applications accepted for another 0 Days 1 Hrs 28 Mins

The Position

Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations.

Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training.

The IT Technician 5 (ITT 5) is part of the Office support team. The ITT5 will install, configure, monitor, upgrade, troubleshoot, and repair software. The incumbent will also take care of hardware components on workstations like adding memory, swapping hard drives and monitors, attaching peripherals, and installing desktop applications. They configure user accounts and email accounts, interview users to identify needs and resolve issues, and troubleshoot and resolve helpdesk requests. The ITT5 provides introductory and ongoing training to users and participate in researching hardware and software components for procurement, making purchase recommendations to management. They complete equipment staff and/delivery documents, get signatures, and deliver documents to assigned inventory staff, and assist in periodic IT equipment inventories. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***

To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/

To Qualify

In order to be qualified, you must meet the following requirements:

Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and two years of IT work experience in the installation, maintenance, and repair of network workstation hardware and software; OR one year of relevant experience as an IT Technician IV in Nevada State service; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Working evenings, weekends, and/or holidays is required. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.

The following additional questions are part of this Recruitment
• Describe your experience upgrading, troubleshooting, repairing, or replacing software and hardware components.
• Describe your experience with imaging software. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: https://pebp.nv.gov/ More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 8+701-4204