CPS Group (UK) Limited
Remote IT Support Technician
₹ Check with seller / month
✓ Actively Hiring
📍 Hastings
💼 Full Time
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Job at a Glance
- Category
- Remote
- Location
- Hastings, Hawke's Bay, New Zealand
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- CPS Group (UK) Limited
- Status
- Open & Active
Job Description
Company Overview
CPS Group (UK) Limited is a leading provider of IT services, partnering with top global software companies. We offer a unique opportunity for someone eager to develop their career within a well-established, fast-expanding company.
The ideal candidate will have a strong background in software application support and a proactive approach to customer care. Key responsibilities include providing remote first-line technical support and troubleshooting for reported issues, offering both technical and user support, and participating in on-call rotations.
Main Responsibilities:
Provide remote technical support and troubleshooting for reported issues.
Offer technical and user support with a commitment to customer satisfaction.
Troubleshoot network, server, and client-side issues.
Support customers with system rollouts and updates.
Participate in on-call rotations with additional pay for out-of-hours support calls.
About the Job: The successful candidate will work alongside a dynamic team, supporting a key US-based client. Working hours will be 1PM to +PM.
Skill Requirements:
Strong background in software application support.
Solid understanding of IT networks and server systems.
Comfortable with troubleshooting software support issues.
Windows Server, Networking, Problem Solving.
HTML/CSS is a nice to have.
CPS Group (UK) Limited is a leading provider of IT services, partnering with top global software companies. We offer a unique opportunity for someone eager to develop their career within a well-established, fast-expanding company.
The ideal candidate will have a strong background in software application support and a proactive approach to customer care. Key responsibilities include providing remote first-line technical support and troubleshooting for reported issues, offering both technical and user support, and participating in on-call rotations.
Main Responsibilities:
Provide remote technical support and troubleshooting for reported issues.
Offer technical and user support with a commitment to customer satisfaction.
Troubleshoot network, server, and client-side issues.
Support customers with system rollouts and updates.
Participate in on-call rotations with additional pay for out-of-hours support calls.
About the Job: The successful candidate will work alongside a dynamic team, supporting a key US-based client. Working hours will be 1PM to +PM.
Skill Requirements:
Strong background in software application support.
Solid understanding of IT networks and server systems.
Comfortable with troubleshooting software support issues.
Windows Server, Networking, Problem Solving.
HTML/CSS is a nice to have.
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