EPIQ India Support Services LLP
BPO Associate
₹ Check with seller / month
✓ Actively Hiring
🏠 Remote / WFH
💼 Full Time
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Job at a Glance
- Category
- BPO Jobs
- Location
- Remote / WFH
- Salary
- Check with seller
- Job Type
- Remote / WFH
- Company
- EPIQ India Support Services LLP
- Status
- Open & Active
Job Description
Job Title: Medical Process Associate
Location: Gurgaon
Experience: Minimum 6 months (BPO/Customer Support preferred)
Openings: 40+ Positions
About the Role
We are hiring Medical Process Associates to support dental professionals with product-related queries via Voice, Chat, and Email. The role requires strong communication skills, professionalism, and the ability to work in a fast-paced environment.
Key Responsibilities:
Handle communication with customers across Voice, Chat, and Email channels.
Assist dental professionals with inquiries about product specifications, compatibility, and usage.
Deliver excellent customer service while maintaining accuracy and professionalism.
Ensure adherence to quality and process guidelines.
Requirements:
Minimum 6 months of experience in customer support/BPO.
Strong English communication – Versant 5 & 6 is mandatory.
Any Bachelor’s degree (healthcare or related field preferred).
Comfortable with rotational shifts.
Prior BPO/International process experience is an added advantage.
What We Offer:
Career growth and learning opportunities.
Work with a supportive and professional team.
To Apply: Send your resume to malini@epiqindia.com
Work Location: Gurgaon
Contact: +91-XXXXXXXXXX
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Experience:
• BPO: 1 year (Required)
• Domestic voice process: 1 year (Required)
Shift availability:
• Day Shift (Required)
Location: Gurgaon
Experience: Minimum 6 months (BPO/Customer Support preferred)
Openings: 40+ Positions
About the Role
We are hiring Medical Process Associates to support dental professionals with product-related queries via Voice, Chat, and Email. The role requires strong communication skills, professionalism, and the ability to work in a fast-paced environment.
Key Responsibilities:
Handle communication with customers across Voice, Chat, and Email channels.
Assist dental professionals with inquiries about product specifications, compatibility, and usage.
Deliver excellent customer service while maintaining accuracy and professionalism.
Ensure adherence to quality and process guidelines.
Requirements:
Minimum 6 months of experience in customer support/BPO.
Strong English communication – Versant 5 & 6 is mandatory.
Any Bachelor’s degree (healthcare or related field preferred).
Comfortable with rotational shifts.
Prior BPO/International process experience is an added advantage.
What We Offer:
Career growth and learning opportunities.
Work with a supportive and professional team.
To Apply: Send your resume to malini@epiqindia.com
Work Location: Gurgaon
Contact: +91-XXXXXXXXXX
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Experience:
• BPO: 1 year (Required)
• Domestic voice process: 1 year (Required)
Shift availability:
• Day Shift (Required)
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