Eserv Consulting
International Voice Process Executive (Malad)
₹ Check with seller / month
✓ Actively Hiring
📍 Mumbai
💼 Full Time
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Job at a Glance
- Category
- Work from home
- Location
- Mumbai, Maharashtra, India
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- Eserv Consulting
- Status
- Open & Active
Job Description
Job Title: Customer Support Executive International Voice Process
Location: Malad West, Mumbai
For Contact:
Key Responsibilities
Handle inbound and outbound calls from international customers
Resolve customer queries efficiently and professionally
Provide accurate information and troubleshoot issues
Maintain call logs and update CRM systems
Meet performance targets including call quality, resolution time, and customer satisfaction
Eligibility Criteria
Education:
Graduate Freshers with excellent communication skills are welcome
HSC (12th pass) candidates must have minimum 6 months of experience in a voice process
Skills:
Excellent verbal communication in English
Strong interpersonal and problem-solving abilities
Basic computer proficiency
Willingness to work in rotational shifts including night hours
Perks & Benefits
Competitive salary and performance incentives
Paid training and skill development programs
Growth opportunities within the organization
Supportive and inclusive work environment
WhatsApp CV:
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹32,000.00 per month
Benefits:
Health insurance
Paid sick time
Provident Fund
Work Location: Remote
Location: Malad West, Mumbai
For Contact:
Key Responsibilities
Handle inbound and outbound calls from international customers
Resolve customer queries efficiently and professionally
Provide accurate information and troubleshoot issues
Maintain call logs and update CRM systems
Meet performance targets including call quality, resolution time, and customer satisfaction
Eligibility Criteria
Education:
Graduate Freshers with excellent communication skills are welcome
HSC (12th pass) candidates must have minimum 6 months of experience in a voice process
Skills:
Excellent verbal communication in English
Strong interpersonal and problem-solving abilities
Basic computer proficiency
Willingness to work in rotational shifts including night hours
Perks & Benefits
Competitive salary and performance incentives
Paid training and skill development programs
Growth opportunities within the organization
Supportive and inclusive work environment
WhatsApp CV:
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹32,000.00 per month
Benefits:
Health insurance
Paid sick time
Provident Fund
Work Location: Remote
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