Connect Global BPO
Chat/Email Support Executive
₹ Check with seller / month
✓ Actively Hiring
📍 Edinburgh
💼 Full Time
🛡️ Verified Listing
⚡ Direct Apply — No Agent
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Job at a Glance
- Category
- Data Entry
- Location
- Edinburgh, Scotland, United Kingdom
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- Connect Global BPO
- Status
- Open & Active
Job Description
The primary responsibility of this role is to provide non-voice customer support by resolving queries exclusively through chat and email channels. The executive must strive to maintain a quick response time (AHT) while ensuring consistently high customer satisfaction scores (CSAT). The job requires following detailed Standard Operating Procedures (SOPs) to guide customers through troubleshooting steps for technical or billing issues. Impeccable written English s
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