Wipro limited
Service desk analyst L1
₹ Check with seller / month
✓ Actively Hiring
📍 Greater Noida
💼 Full Time
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Job at a Glance
- Category
- Software Developer
- Location
- Greater Noida, Uttar Pradesh, India
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- Wipro limited
- Status
- Open & Active
Job Description
Role Purpose
The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with WiproâÂÂs Service Desk objectives
͏1
Service Desk Delivery
Adherence to TAT, SLA as per SoW
Minimal Escalation
Customer Experience
2
Personal
Attendance
Documentation etc
The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with WiproâÂÂs Service Desk objectives
͏1
Service Desk Delivery
Adherence to TAT, SLA as per SoW
Minimal Escalation
Customer Experience
2
Personal
Attendance
Documentation etc
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