Opendoor
Sr| IT Technician
₹ Check with seller / month
✓ Actively Hiring
📍 Tamil Nadu
💼 Full Time
🛡️ Verified Listing
⚡ Direct Apply — No Agent
🔒 Your Data is Safe
⭐ Trusted by 5 Lakh+ Jobseekers
Job at a Glance
- Category
- Technician
- Location
- Tamil Nadu, Chennai, India
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- Opendoor
- Status
- Open & Active
Job Description
Role Responsibilities:
• Answering tickets for our diverse user base
• Acting as an escalation point for our Junior Technicians
• Remotely solving application and hardware issues
• Onboarding and offboarding employees
• Maintaining and managing our growing user base in Gsuite
• Managing cloud applications in our single sign-on environment
• Collaborating across IT to find and develop the best solutions
• Identifying and owning process improvements within the Service Desk
• Creating technical documentation, KB articles, and How To's for the end user self service portal
• Getting the big picture for complete understanding of our IT infrastructure
• Tracking and maintaining our assets
Skills Needed:
• 4+ years experience in a fast paced IT environment
• 2+ years of Mac troubleshooting experience
• Experience with Windows/Mac remote management tools and ticketing systems
• General understanding of networking concepts
• Advanced troubleshooting skills (hardware, software, networking, etc)
• Excellent communication and customer service skills
• Ability to produce results under limited supervision
• Bachelor's degree or equivalent experience
• Answering tickets for our diverse user base
• Acting as an escalation point for our Junior Technicians
• Remotely solving application and hardware issues
• Onboarding and offboarding employees
• Maintaining and managing our growing user base in Gsuite
• Managing cloud applications in our single sign-on environment
• Collaborating across IT to find and develop the best solutions
• Identifying and owning process improvements within the Service Desk
• Creating technical documentation, KB articles, and How To's for the end user self service portal
• Getting the big picture for complete understanding of our IT infrastructure
• Tracking and maintaining our assets
Skills Needed:
• 4+ years experience in a fast paced IT environment
• 2+ years of Mac troubleshooting experience
• Experience with Windows/Mac remote management tools and ticketing systems
• General understanding of networking concepts
• Advanced troubleshooting skills (hardware, software, networking, etc)
• Excellent communication and customer service skills
• Ability to produce results under limited supervision
• Bachelor's degree or equivalent experience
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