aos
Interesting Opportunity| Senior Executive
₹ Check with seller / month
✓ Actively Hiring
📍 Kochi
💼 Full Time
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⚡ Direct Apply — No Agent
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Job at a Glance
- Category
- Operations Executive
- Location
- Kochi, Kerala, India
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- aos
- Status
- Open & Active
Job Description
Title: Senior Executive - Credit Operations
Location: Onsite
Type: Full Time
Job Description
• Customer Service - TAT Tokens customer complaints and NSR/SR closure Management
• Daily cash collection / updating and deposition Checking and updating agency/branch walk-in collection
• Cross selling the insurance and other products to walk in customers Cash Customer Service /NPS and Audit Queries Service branch maintenance and control
• Consistent increase in penetration of CDM/Kiosk
• Manage escalations with teams (Centralize/HO) for end to end resolution
• Petty cash management
• Maintain minimal errors in audit report published by HO
• Understanding of cash customer service related processes and policies
• Graduate/Post graduate fresher/with experience Ability to work independently and towards deadlines
• Effective oral and written communication skills
• Customer Relationship and Services: Interacting with external customers and internal customers and addressing their queries, requests and complaints.
• New Business Processing: Handling end to end New business processing
Location: Onsite
Type: Full Time
Job Description
• Customer Service - TAT Tokens customer complaints and NSR/SR closure Management
• Daily cash collection / updating and deposition Checking and updating agency/branch walk-in collection
• Cross selling the insurance and other products to walk in customers Cash Customer Service /NPS and Audit Queries Service branch maintenance and control
• Consistent increase in penetration of CDM/Kiosk
• Manage escalations with teams (Centralize/HO) for end to end resolution
• Petty cash management
• Maintain minimal errors in audit report published by HO
• Understanding of cash customer service related processes and policies
• Graduate/Post graduate fresher/with experience Ability to work independently and towards deadlines
• Effective oral and written communication skills
• Customer Relationship and Services: Interacting with external customers and internal customers and addressing their queries, requests and complaints.
• New Business Processing: Handling end to end New business processing
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