Confidential
Call Center Executive Call Center Management
₹ Check with seller / month
✓ Actively Hiring
📍 Mumbai Maharashtra
💼 Full Time
🛡️ Verified Listing
⚡ Direct Apply — No Agent
🔒 Your Data is Safe
⭐ Trusted by 5 Lakh+ Jobseekers
Job at a Glance
- Category
- Remote
- Location
- Mumbai Maharashtra , Mumbai , India
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- Confidential
- Status
- Open & Active
Job Description
Responsibilities
Assist in the formulation of targets for individuals and teams
Hire and onboard new employees
Answer questions from staff and provide guidance and feedback
Anticipate escalation and take over calls when needed
Devise ways to optimize procedures and keep staff motivated
Measure performance with key metrics such as call abandonment, calls waiting etc.
Ensure adherence to policies for attendance, established procedures etc.
Keep management informed on issues and...
Assist in the formulation of targets for individuals and teams
Hire and onboard new employees
Answer questions from staff and provide guidance and feedback
Anticipate escalation and take over calls when needed
Devise ways to optimize procedures and keep staff motivated
Measure performance with key metrics such as call abandonment, calls waiting etc.
Ensure adherence to policies for attendance, established procedures etc.
Keep management informed on issues and...
Job Safety Alert
Real jobs on Jobsiya are always free. Never pay for an interview and never share bank or OTP details.
Report this job →
Similar Jobs:
Call Center Jobs in Mumbai Maharashtra
—
Remote Jobs Near You