YIHires Pvt Ltd
Customer Support Role | BPO |0|4 yrs
₹ Check with seller / month
✓ Actively Hiring
📍 Jaipur
💼 Full Time
🛡️ Verified Listing
⚡ Direct Apply — No Agent
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⭐ Trusted by 5 Lakh+ Jobseekers
Job at a Glance
- Category
- BPO Jobs
- Location
- Jaipur, Rajashthan , India
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- YIHires Pvt Ltd
- Status
- Open & Active
Job Description
Full–time
Location - Jaipur
Profile - Customer Support (Blended Process)
Salary - For Experience: 33k
For Fresher - 30k
Qualification - Graduation
- 5 days working/ Rotational shifts
- Candidates ready to relocate Jaipur if selected
- One way ticket if selected
- 7 days for Accomodation
Customer Support blended process job description:
- Document and track customer interactions in the system.
- Adhere to company policies and procedures during customer interactions.
- Escalate unresolved issues to higher-level support or relevant departments.
- Offer guidance and assistance in navigating products or services.
- Handle customer complaints with empathy and a solution-oriented approach.
- Stay updated on product/service changes and updates.
- Participate in ongoing training to enhance product knowledge and customer service skills.
- Collaborate with cross-functional teams to improve overall customer satisfaction.
- Maintain a positive and professional demeanor in all customer interactions.
- Meet or exceed performance metrics and targets set by the company
Location - Jaipur
Profile - Customer Support (Blended Process)
Salary - For Experience: 33k
For Fresher - 30k
Qualification - Graduation
- 5 days working/ Rotational shifts
- Candidates ready to relocate Jaipur if selected
- One way ticket if selected
- 7 days for Accomodation
Customer Support blended process job description:
- Document and track customer interactions in the system.
- Adhere to company policies and procedures during customer interactions.
- Escalate unresolved issues to higher-level support or relevant departments.
- Offer guidance and assistance in navigating products or services.
- Handle customer complaints with empathy and a solution-oriented approach.
- Stay updated on product/service changes and updates.
- Participate in ongoing training to enhance product knowledge and customer service skills.
- Collaborate with cross-functional teams to improve overall customer satisfaction.
- Maintain a positive and professional demeanor in all customer interactions.
- Meet or exceed performance metrics and targets set by the company
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