Madison Recruitment Limited
Support Services Officer
₹ Check with seller / month
✓ Actively Hiring
📍 Wellington
💼 Full Time
🛡️ Verified Listing
⚡ Direct Apply — No Agent
🔒 Your Data is Safe
⭐ Trusted by 5 Lakh+ Jobseekers
Job at a Glance
- Category
- Office Assistant
- Location
- Wellington, Wellington, New Zealand
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- Madison Recruitment Limited
- Status
- Open & Active
Job Description
This role involves providing a high-level, consistent standard of care, ensuring that each individual receives important information to suit their needs and values. You will be handling sensitive information, dealing with complex issues and delivering a service which will have a meaningful impact on people’s lives. We are looking for someone who can:
Manage inbound and outbound contacts, by phone, email and mail, providing accurate and up-to-date information
Record and maintain information in a central data management system
Assess the level of support required for each customer and ensure their needs are being met
Proactively resolve issues or concerns raised by customers, and appropriately escalate complex issues to the right person
Support other areas within the wider team where required.
Manage inbound and outbound contacts, by phone, email and mail, providing accurate and up-to-date information
Record and maintain information in a central data management system
Assess the level of support required for each customer and ensure their needs are being met
Proactively resolve issues or concerns raised by customers, and appropriately escalate complex issues to the right person
Support other areas within the wider team where required.
Job Safety Alert
Real jobs on Jobsiya are always free. Never pay for an interview and never share bank or OTP details.
Report this job →
Similar Jobs:
Support Services Jobs in Wellington
—
Office Assistant Jobs Near You