Planet Professional
Virtual Bilingual Customer Service Supervisor
₹ Check with seller / month
✓ Actively Hiring
📍 Alexandria Bay
💼 Full Time
🛡️ Verified Listing
⚡ Direct Apply — No Agent
🔒 Your Data is Safe
⭐ Trusted by 5 Lakh+ Jobseekers
Job at a Glance
- Category
- Work from home
- Location
- Alexandria Bay, New York, United States
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- Planet Professional
- Status
- Open & Active
Job Description
Virtual Bilingual Customer Service Supervisor
Remote – Full Time
Direct Hire
Pay Rate: $46,000
• The compensation for the role will start out at $44K during their first few weeks until they obtain their P&C Insurance license, and then will bump to $46K
Must-Haves:
• 3+ years of virtual operational leadership experience.
• Proven experience supervising call center agents in a virtual environment.
• Proficiency in using various technology platforms and tools.
• Spanish Bilingual proficiency (will be required to pass an assessment).
Plus:
• P&C License
Overview: We are seeking an experienced Virtual Bilingual Customer Service Supervisor to lead a team of 15-20 customer service sales agents in a virtual environment. We are looking for an individual who enjoys mentoring/coaching, has excellent communication skills and wants to be in a fast-paced environment. Your role will be crucial in ensuring the success and efficiency of our sales team.
Key Responsibilities:
• Supervise and manage a team of 15-20 customer service sales agents.
• Monitor and evaluate agent performance, providing feedback and coaching as needed.
• Utilize technology and communication platforms to effectively manage a virtual team.
• Ensure agents KPIs meet or exceed sales targets and customer satisfaction goals.
Remote – Full Time
Direct Hire
Pay Rate: $46,000
• The compensation for the role will start out at $44K during their first few weeks until they obtain their P&C Insurance license, and then will bump to $46K
Must-Haves:
• 3+ years of virtual operational leadership experience.
• Proven experience supervising call center agents in a virtual environment.
• Proficiency in using various technology platforms and tools.
• Spanish Bilingual proficiency (will be required to pass an assessment).
Plus:
• P&C License
Overview: We are seeking an experienced Virtual Bilingual Customer Service Supervisor to lead a team of 15-20 customer service sales agents in a virtual environment. We are looking for an individual who enjoys mentoring/coaching, has excellent communication skills and wants to be in a fast-paced environment. Your role will be crucial in ensuring the success and efficiency of our sales team.
Key Responsibilities:
• Supervise and manage a team of 15-20 customer service sales agents.
• Monitor and evaluate agent performance, providing feedback and coaching as needed.
• Utilize technology and communication platforms to effectively manage a virtual team.
• Ensure agents KPIs meet or exceed sales targets and customer satisfaction goals.
Job Safety Alert
Real jobs on Jobsiya are always free. Never pay for an interview and never share bank or OTP details.
Report this job →
Similar Jobs:
Virtual Bilingual Jobs in Alexandria Bay
—
Work from home Jobs Near You