Jobsiya
Customer Support Executive
₹ Check with seller / month
✓ Actively Hiring
📍 Udaipur
💼 Full Time
🛡️ Verified Listing
⚡ Direct Apply — No Agent
🔒 Your Data is Safe
⭐ Trusted by 5 Lakh+ Jobseekers
Job at a Glance
- Category
- Education
- Location
- Udaipur, Rajasthan, India
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- Jobsiya
- Status
- Open & Active
Job Description
Completing end to end Targets.
Outbound call process (min. 100 - 150 calls in a day).
Fetching out References.
Completing 2 hours connected call duration by the day end.
Responsible for the student Help / issues over calls.
Grievance handling / query handling based on the academics and curriculum.
Fetching out References and taking feedback from the students.
Handling escalations & cancellation of students, working towards retention.
Provide accurate, valid and complete information by using the right methods / tools. Handle student complaints, provide appropriate solutions and alternatives within the time limits;
follow up to ensure resolution.
Outbound call process (min. 100 - 150 calls in a day).
Fetching out References.
Completing 2 hours connected call duration by the day end.
Responsible for the student Help / issues over calls.
Grievance handling / query handling based on the academics and curriculum.
Fetching out References and taking feedback from the students.
Handling escalations & cancellation of students, working towards retention.
Provide accurate, valid and complete information by using the right methods / tools. Handle student complaints, provide appropriate solutions and alternatives within the time limits;
follow up to ensure resolution.
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