Jr. Operations Manager

Jr. Operations Manager.

ABOUT US

Wellesley Hotel, Pune Wellesley Hotel is a 23-room premium art boutique property, thoughtfully designed to offer a blend of luxury, elegance, and personalized service. Our vision is to provide guests with an extraordinary stay experience where every moment is memorable. We believe that a dedicated and skilled team is essential to uphold this promise and we're excited to partner with you to bring the best talent on board.

JOB DESCRIPTION

• Oversee daily hotel operations to ensure smooth functioning across all departments.

• Implement and uphold operational policies, procedures, and service standards.

• Lead, train, and motivate department managers and team members.

• Manage budgets, control costs, and ensure operational efficiency.

• Identify areas for improvement and implement strategies for service enhancement.

• Ensure guest satisfaction and address escalated issues or complaints.

PROFILE

• Experience: 3- 6 years in hospitality operations or senior management roles.

• Industry: Hospitality, Hotel Management.

• Skills: Excellent Communication negotiation and organizational skills. Strong leadership

and decision-making abilities. Ability to work under pressure. Knowledge of hotel

management systems and industry best practices.

• Degree: Diploma or Degree in Hospitality or relevant field.