Key Account Manager | E|Commerce |Big Retail Channels|

Job highlights
Identified by Google from the original job post
Qualifications
Bachelor’s degree in Business, Marketing, E-Commerce, or a related field
3-5 years of experience managing e-commerce accounts for major retail partners like Home Depot, Lowe’s, or Walmart
Strong understanding of SEO, digital marketing, and e-commerce platform operations
Proven success in key account management, focusing on driving digital growth and optimizing online performance
Benefits
Competitive salary with performance-based bonuses
Paid time off and holidays
Opportunities for career growth within a fast-growing, dynamic company
Responsibilities
Reports To: Director of Key Accounts
The Key Account Manager – E-Commerce will be responsible for managing and growing relationships with major retail accounts, including Home Depot, Lowe’s, Walmart, and other key e-commerce platforms
This role is critical for driving digital sales growth by optimizing product listings, executing data-driven promotional strategies, and ensuring the highest level of account performance
You will work cross-functionally with internal teams to develop and implement strategies that enhance the visibility and profitability of SWCORP’s luxury product lines in the e-commerce space
Serve as the primary point of contact for key e-commerce accounts, including Home Depot, Lowe’s, and Walmart
Optimize product listings by ensuring accurate descriptions, high-quality images, and effective SEO strategies to improve visibility and conversion rates
Monitor and analyze performance metrics such as traffic, conversion rates, and revenue to make data-driven adjustments
Lead and manage promotional campaigns, including pricing strategies and inventory coordination, to drive consistent sales growth across all platforms
Collaborate with internal departments such as marketing, product development, and supply chain to align on e-commerce strategies and execute digital marketing campaigns
Identify and leverage upselling and cross-selling opportunities to maximize revenue and expand product reach
Foster and maintain strong, long-term relationships with key retail partners, ensuring a collaborative approach to meeting shared business objectives
Strategic Planning & Reporting:
Develop and implement comprehensive annual commercial plans for each e-commerce account, outlining goals, strategies, and performance targets
Conduct regular business reviews with retail partners, presenting performance data, key insights, and growth strategies
Stay ahead of e-commerce market trends and industry developments, providing actionable insights and updates to senior leadership
Serve as the liaison between retail partners and internal teams to ensure smooth product deliveries and timely issue resolution
Proactively address any challenges or issues with key accounts, ensuring quick and effective solutions to maintain strong partnerships
Job description
Job Title: Key Account Manager – E-Commerce (Big Retail Channels)
Location: Miami, FL (On-Site)
Department: Sales & Marketing
Reports To: Director of Key Accounts

Company Overview:

SWCORP is a leading provider of luxury home, bathroom, and kitchen products, offering high-end solutions that enhance the lives of our customers. With a presence in major e-commerce and retail platforms such as Home Depot, Lowe’s, and Walmart, we are committed to delivering premium products and exceptional customer experiences. As part of our continued growth, we are seeking a Key Account Manager with a strong e-commerce background to manage and drive sales through our largest retail partners.

Job Overview:

The Key Account Manager – E-Commerce will be responsible for managing and growing relationships with major retail accounts, including Home Depot, Lowe’s, Walmart, and other key e-commerce platforms. This role is critical for driving digital sales growth by optimizing product listings, executing data-driven promotional strategies, and ensuring the highest level of account performance. You will work cross-functionally with internal teams to develop and implement strategies that enhance the visibility and profitability of SWCORP’s luxury product lines in the e-commerce space.

Key Responsibilities:

E-Commerce Account Management:
• Serve as the primary point of contact for key e-commerce accounts, including Home Depot, Lowe’s, and Walmart.
• Optimize product listings by ensuring accurate descriptions, high-quality images, and effective SEO strategies to improve visibility and conversion rates.
• Monitor and analyze performance metrics such as traffic, conversion rates, and revenue to make data-driven adjustments.
• Lead and manage promotional campaigns, including pricing strategies and inventory coordination, to drive consistent sales growth across all platforms.

Sales Growth & Vendor Relations:
• Collaborate with internal departments such as marketing, product development, and supply chain to align on e-commerce strategies and execute digital marketing campaigns.
• Identify and leverage upselling and cross-selling opportunities to maximize revenue and expand product reach.
• Foster and maintain strong, long-term relationships with key retail partners, ensuring a collaborative approach to meeting shared business objectives.

Strategic Planning & Reporting:
• Develop and implement comprehensive annual commercial plans for each e-commerce account, outlining goals, strategies, and performance targets.
• Conduct regular business reviews with retail partners, presenting performance data, key insights, and growth strategies.
• Stay ahead of e-commerce market trends and industry developments, providing actionable insights and updates to senior leadership.

Customer Support & Problem Resolution:
• Serve as the liaison between retail partners and internal teams to ensure smooth product deliveries and timely issue resolution.
• Proactively address any challenges or issues with key accounts, ensuring quick and effective solutions to maintain strong partnerships.

Qualifications:
• Bachelor’s degree in Business, Marketing, E-Commerce, or a related field.
• 3-5 years of experience managing e-commerce accounts for major retail partners like Home Depot, Lowe’s, or Walmart.
• Strong understanding of SEO, digital marketing, and e-commerce platform operations.
• Proven success in key account management, focusing on driving digital growth and optimizing online performance.
• Familiarity with ERP systems (NetSuite or Acumatica preferred), Excel, and CRM platforms.

Preferred Skills:
• Experience in the home improvement, kitchen, or bath product sectors is a strong plus.
• Proficiency with e-commerce analytics tools such as Google Analytics or Amazon Seller/Vendor Central.
• Strong project management skills and the ability to make data-driven decisions.
• Ability to thrive in a fast-paced, results-driven environment with a focus on delivering results.

What We Offer:
• Competitive salary with performance-based bonuses.
• Paid time off and holidays.
• Opportunities for career growth within a fast-growing, dynamic company.

Company DescriptionSW Corp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.