Job Description
Job Purpose
The Laboratory Manager is responsible for the overall leadership, management, and performance of the laboratory. This includes oversight of daily operations, sample throughput, laboratory analysis, resourcing, quality systems, and client communication.
The role ensures full compliance with BS EN ISO/IEC 17025:2017 standards while driving continuous improvement, operational efficiency, and high-quality service delivery.
Key Responsibilities
Provide leadership and management of all laboratory operations, ensuring efficient and effective day-to-day running
Oversee sample throughput, ensuring timely and accurate analysis in line with client and regulatory requirements
Ensure full compliance with ISO 17025:2017 and all relevant quality standards
Lead, develop, and manage laboratory staff, including training, performance management, and succession planning
Drive continuous improvement initiatives and implement new systems aligned with business and quality strategy
Maintain robust quality control systems and ensure adherence to SOPs and regulatory guidelines
Act as the primary point of contact for client communications regarding technical and operational matters
Ensure appropriate resource planning, including staffing, equipment, and consumables
Oversee calibration, maintenance, and validation of laboratory equipment
Lead internal audits and support external audits and accreditation processes
Identify, investigate, and resolve non-conformances, implementing corrective and preventive actions (CAPA)
Ensure the laboratory environment is safe, compliant, and maintained to a high standard, including waste management
Promote and enforce a strong health & safety culture across the laboratory
Stay up to date with relevant scientific, technical, and regulatory developments
Overall profitable operation of the laboratory
This list is not exhaustive and may evolve in line with business needs.
Person Specification
Education / Experience
Degree (or equivalent) in a scientific discipline (e.g., Microbiology, Chemistry, or related field)
Minimum 5 years’ experience in a laboratory environment
Proven experience in a laboratory management or supervisory role
Strong working knowledge of ISO 17025:2017 or similar quality standards
Experience in internal and external auditing processes is highly desirable
Personal Attributes / Skills
Strong leadership and people management skills
Excellent analytical and problem-solving ability
High attention to detail and quality focus
Effective communication skills (written and verbal)
Strong organisational and time management skills
Proficiency in laboratory systems and general IT tools
Ability to work collaboratively and drive team performance
Additional Information
This is a full-time role requiring flexibility, including working across a 7-day operational schedule where required.
Please note this Job Description is not exhaustive and may change in line with business or regulatory requirements.
Job Types: Full-time, Permanent
Benefits:
Free parking
On-site parking
Sick pay
Work Location: In person
