Learning |amp| Development Manager

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

To assist Director of HR to monitor and analyze employees training needs, oversee and implement all brand specific, corporate, hotel and departmental training programs and to implement strategies for organizational development of Sofitel Dubai the Obelisk. This role requires a truly passionate hotelier with great understanding of ultra-luxury, attention to detail and an engaging and inspiring presence.

KEY ROLES & RESPONSIBILITIES

Conducting Training needs analysis for the hotel.
Assist in the creation, implementation and facilitation of a Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan
Initiate, co-ordinate, execute and follow-up on all training activities within the hotel
Ensure coordination and delivery of training programs of all internal providers
Champion company provided online and e-learning tools and portals, ensuring approval processes are in place and executed, as well as registrations and completions are monitored and tracked
Assist each department in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching, guidance and support of junior-, mid-level- and senior leaders
Provide support and development of Departmental Trainers as required
Design and Implement effective processes and tools for learning evaluation and reporting
Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry
Negotiate, oversee and follow up on learning facilitated by external providers
Update training information in employee HR System, maintain accurate records of activities and participant information
Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
Prepare monthly forecasts of training related expenses
Participate in regional meetings / workshops and ensure such activities are rolled out as required in the hotel
Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all colleagues
Assisting with general support for HR office (including front counter, benefits and recruiting) and participate and assist in other projects as required
Champion all Employee Engagement (EES) activities, Committee related initiatives including monthly recognition, Committee Meetings and Team Gatherings
Drive engagement and culture throughout the hotel.

Qualifications

PERSONAL ATTRIBUTES

Solid communication skills, both written & verbal
Engaging presence
Warm and inviting style of presentation
A confident & dynamic public speaker, able to communicate and interact effectively with all levels of an organization
Enthusiastic and positive personality; effective leader and team player, possessing a high degree of professionalism and sound human resources management capabilities
Strong organizational skills, works well on their own, able to set and meet deadlines with quality results
QUALIFICATIONS

Degree in Hotel/Human Resources Management or its equivalent
Certificate or Diploma in L&D practice
Working knowledge of Excel, MS Word, PowerPoint & Publisher
EXPERIENCE

Minimum 3 – 5 years of experience in the Hospitality Industry, with minimum of two years in a Leadership role
Human Resources experience a definite asset
Interaction Management, MBTI, FranklinCovey facilitator an asset

Additional Information

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.