Manager, Insights & Analytics

Location
Mississauga, ON•Hybrid work
 
Benefits
Pulled from the full job description
Vision care
Dental care
 
Full job description
The Manager of Foodservice Insights and Analytics will be responsible for unearthing consumer, customer and category insights that will inspire innovative and strategic thinking in the business. Leveraging hindsight, insight, and foresight, the Insights Manager will be able to build concise stories with actionable business recommendations with the goal of unlocking new opportunities across our core portfolio and with our customer partners. The successful candidate in this role will help guide cross-functional partners within the organization to make business decisions based on the consumer, customer, and market trends. The Manager will ensure that core innovation is consumer relevant and driven by market insights. The scope of this role will be primarily supporting US and Canada Foodservice, specifically National Accounts. Secondarily, this role will also work with the Insights Director on primary Qualitative and Quantitative research, from concept testing to operator in-depth interviews, working with research suppliers to undertake required studies

Essential Duties and responsibilities

Leverages multiple data sources to tell a holistic story linking consumer and operator insights, market trends and portfolio solutions for our Foodservice customer partners
Ability to leverage custom and syndicated sources to develop foresight on growth trends for the Foodservice landscape and Seafood industry
Plays as an integral part of annual strategic planning, proving a point of view on category and company growth, share targets, and insights and trends to feed into future marketing direction
Advanced presentation skills, confident presenting insights and recommendations internally to different management levels and to Foodservice customers across North America
Be the expert on FS consumer / operator / menu trends from key suppliers and provide timely trends updates to marketing / sales / product development
Proficient in key Foodservice data tools and applications including Datassential, Circana SupplyTrack, Circana CREST, Technomic, CRC and others (as necessary)
Presents at key Foodservice department meetings on business results and trends
Understands a broad spectrum of research methodologies (i.e. focus groups, ethnography, usage & attitude, segmentation, concept testing, product testing, etc.)
Ability to translate research briefs into research design and execute through to completion of research including business implications and action-based recommendations
Develops a clear perspective on the insights and data needs of the business, vendor evaluation and relationship management for each fiscal year based on needs of the cross-functional teams
Develops and maintains internal topline reporting, quarterly business reviews, ELT materials, and other ad-hoc reporting and analysis for internal FS and leadership team purposes
Co-leads key Quarterly and year-end business reviews with FS Sales and Marketing leaders on industry trends and High Liner and competitor performance
Maintain Foodservice Insights share point and sharing of data and information to the organization

Qualifications

Required:

Bachelor's degree
At least 3 – 5 years of experience in one or more of: data analytics, account/category management, conducting primary research
High level analytical capability and the ability to assimilate and interpret data from multiple disparate data sources into concise action-oriented recommendations
Proficiency in using syndicated data and panel metrics (Circana Supplytrack, CREST, etc)
Experience or knowledge with consumer research methodologies both qualitative and quantitative in nature
Strong decision making capability
Track record of successfully implemented recommended strategies at the customer level
Experience presenting and collaborating with internal partners and external customers
Experience communicating complex and/or detailed information to multiple individuals/audiences with differing knowledge levels
Experience in managing vendor/customer relationships
Expert Excel and PowerPoint skills
Ability and willingness to travel

Preferred:

Experience in the Foodservice CPG industry
Experience in storytelling and drawing consumer insights from data / research
Experience with consumer-led innovation processes
Development and application of analytics, principles, theories and concepts
Experience providing industry, consumer, and customer trends to develop strategic action plans
What's in it for you?


Join High Liner Foods for a career where you shape your path, backed by great benefits, flexible work, and a culture of diversity, innovation, and sustainability. Immerse yourself in opportunities to make a real impact and grow with us in our mission to nourish lives. Start your adventure where endless possibilities to thrive together await.


Competitive Salary
Heath, dental & vision coverage
Pay for performance incentives
Employee & Family assistance programs
Wellness Programs
Retirement Planning
Supplemental Parental Leaves
Disability Support
Family friendly Flex policies & Summer hours
Volunteer hours
Learning and mentorship opportunities
Safety focused work environment

To learn more please visit our career/LinkedIn/Indeed page

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