Marketing & Communication Business Partner - 12-month contract
- Category: Operations Executive Jobs
- Location: Kitchener, Ontario
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 15K to 34K
- Published on: 2025/09/29
hat can you expect in this role?
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he Integrated Marketing & Communication Business partner, Technology Solutions, Claims, & Corporate is an important member of our IMC team and ensures focused and accountable execution of integrated programs from our communication, marketing, and creative functions.
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his IMC business partner opportunity is focused primarily on our Technology Solutions and Claims functions, with alignment to other corporate initiatives or functions as needed.
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eporting to the AVP, Partnership & Operations within our IMC team, this role plans and oversees initiatives involving core capabilities from the IMC team that are specific to the Technology, Claims, or other corporate client groups. This IMC Business Partner will have a strong focus on partnering to deliver communication and marketing initiatives that support our strategic focus areas to maintain our pace of innovation and to deliver superior customer experiences.
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esponsibilities
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rovide strategic consulting and delivery accountability, while working closely with senior stakeholders from Technology, Claims, and other corporate business units, as well as immediate peers and leaders from marketing or communication disciplines S
erve as a strategic partner to advise business leaders on optimal approaches for IMC programs that highlight our digital leadership presence, innovation journey, or superior claims experiences, depending on the program, as well as engagement and business-focused internal communication opportunities, and act as the primary point of contact and messaging expert C
hampion a consistent voice and ensure key strategic messages and plans are developed and implemented to influence employee, broker, or customer experiences and preference; and educate internal and external stakeholders on business priorities W
ork closely with IMC team members to identify strategic alignment, marketing, and communication opportunities across business programs; actively contribute business updates and priorities to enterprise corporate narrative and brand marketing efforts B
rief in project teams from within IMC to contribute to IMC strategies that support strategic business goals; where required, act as a first reviewer for strategic collateral, and provide guidance to supporting project teams from briefing to delivery P
artner with business unit leadership, IMC leaders, and operations experts to ensure appropriate demand management throughout the year I
n collaboration with Corporate Communication and Brand & Marketing Strategy: a
lign the thought leadership strategy for the relevant Executive Leadership Team member(s) with the corporate narrative via external or internal communication opportunities such as speaking engagements and presentations c
losely integrate brand marketing or strategic communication plans into a holistic view of IMC deliverables and programs p
lay a key role in guiding and delivering effective and engaging programs delivered by the IMC team P
articipate in business unit senior leadership or project leadership meetings to proactively solicit marketing and communication opportunities S
upport projects and business teams with branded tool kits and templates that offer efficient delivery of enterprise, department, or other stakeholder communication efforts I
n partnership with Operations, Corporate Communication, and Brand & Marketing Strategy colleagues, track progress and effectiveness using measurement and clear metrics to demonstrate business value achieved through integrated marketing and communication programs
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hat do you bring to the role?
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niversity degree in communication, marketing, or other related business discipline 1
0+ years of progressive communication or marketing work experience, with proven ability to develop creative, compelling, and engaging narrative, and foundational skills in a variety of disciplines E
xperience and confidence working with and advising leaders at executive and management levels on integrated communication or marketing strategies E
xperience working as a communication or marketing professional within the property and casualty insurance industry is an asset S
trong ability to influence, network, and develop fruitful relationships across creative, communication, and business teams throughout the organization E
xceptional organizational and project management skills. Ideally with previous experience in the insurance or financial services sector S
killed at building effective presentation storyboards and messaging frameworks, and working with designers or narrative experts to visualize key data points or complex concepts into succinct and meaningful material E
xperience in leading executive communications for a variety of internal and external audiences S
trategic capability to develop and implement innovative and relevant communication or marketing programs, dealing with complex business issues for various audiences C
omfortable leveraging technology as a communication platform and being able to work creatively and strategically M
anages effectively and efficiently in a fast-paced environment R
esilience and ability to enjoy working, coordinating, and implementing multiple projects and tasks H
ands-on admin experience with using content management systems and collaboration tools (e.g., SharePoint, Yammer, MS Teams)
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e also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.
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alary Range: $77,100 - $142,000
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nterested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success. W
hat’s in it for you? H
ybrid work schedule for most roles C
ompany share ownership program P
ension and savings programs, with company-matched RRSP contributions P
aid volunteer days and company matching on charitable donations E
ducational resources, tuition assistance, and paid time off to study for exams F
ocus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents W
ellness and recognition programs D
iscounts on products and services A
ctual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market. In addition to base pay, eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance. G
o ahead and expect a lot — you deserve it. I
t’s better here — but don’t take our word for it. Definity was named by Great Place to Work ® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion. O
ur inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting accessibility@definity.com . B
ackground checks T
his role requires successful clearance of background checks (including criminal checks and leadership references). #
LI-Hybrid #
&
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