Operational Report Writer

Full job description
Job description

Agency Department of Corporate and Digital Work unit Agency Business Systems – Human and

Development Shared Services

Job title Operational Report Writer Designation Administrative Officer 5

Job type Full time Duration Ongoing

Salary $88,2+7 - $+2,687 Location Darwin

Position number 43866 RTF 303+22 Closing 08/0+/2024

Contact officer Rhys Lewis, Manager, Operational Reporting on 08 8+++ 1021 or Rhys.Lewis@nt.gov.au

About the agency https://dcdd.nt.gov.au/

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=303+22

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR

TERTIARY QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates

people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or

job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go

to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go

to the OCPE website.

Primary objective

Source and analyse information from various ICT environments to deliver objective, accurate and quality-assured routine and ad

hoc reports that meet the needs of NT Government client agencies.

Key duties and responsibilities

1. Gather, analyse, and manipulate data to generate routine reports for client agencies and assist to action more complex and

differentiated reporting requests, including for national and regulatory reporting obligations.

2. Project manage an allocated case load of client agency business requests, encouraging self-service of available information

through proactive client engagement.

3. Investigate and interpret client agency business requests and develop appropriate responses to meet evolving service

demands, ensuring a flexible and sustainable approach to data collection, analysis and reporting.

4. Provide high-level administrative support including administering security and access on reporting infrastructure and assisting

with procurement and contract management matters.

5. Undertake validation activities to ensure the effective delivery of routine and ad hoc management and performance reporting

in line with service delivery standards.

6. Support continuous improvement and a client focussed approach to service delivery .

Selection criteria

Essential

1. Working knowledge of and proven experience using enterprise business intelligence applications and tools for effective data

management, analysis, and reporting, e.g., SSRS (SSQL Server Reporting Services), Power BI, Business Objects, Crystal reports,

dashboards.

2. Knowledge of and experience with business systems, SQL-+2 or later and T-SQL, data domains and Atlassian tools, e.g., Jira

and Confluence.

3. Knowledge of project management methodologies including governance and risk management frameworks and practical

experience contributing to procurement and contract management activities.

4. Good interpersonal and communication skills including proven ability to negotiate outcomes and resolve conflict and develop

effective working relationships with stakeholders and clients of diverse professional and cultural backgrounds.

5. Demonstrated work ethic and attitude which emulates DCDD values of being professional, accountable, honest, innovative,

and respectful.

Desirable

1. Tertiary Qualifications in a related discipline, e.g., ICT, Business Administration.

2. Relevant ITIL® (Information Technology Infrastructure Library) qualification or similar certification.

Further information

The recommended applicant will be required to have a current Working with Children card and undergo a criminal history check

prior to selection being confirmed. A criminal history will not exclude an applicant from this position unless it is a relevant criminal

history. When choosing to apply for this position, the applicant should consider the full requirements of the position in aligning

their work experience and capabilities to this role.
 
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