Oracle Database Administrator |24|7 Support|

Role: Oracle Database Administrator (24*7 support)

Job Title: Advanced Support Engineer, Global Delivery, India (Oracle DBA)

Work Location: Mumbai

The Advanced Customer Services (ACS) is a unit within Oracle’s Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project-based one-time services. ACS services team sells from a broad IT-services portfolio both in the fixed price and T&M basis. ACS services are typically requested by large Oracle customers that require the utmost attention to real mission-critical applications and processes. ACS covers the majority of large-scale Oracle customers.

Oracle Advanced Customer Services provides unmatched, tailored support that ensures organizations’ Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment.

ACS is industry-leading expertise with the highest customer satisfaction to support the organization’s business every step of the way.

Job Description:
• Available to work in 24X7 capability.
• Strong Performance tuning skills – Query level tuning / DB tuning / Memory level tuning.
• Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc.
• Strong DBA skills and relevant working experience with Oracle Database 11g and 12c.
• Experience implementing high availability features of Oracle Database.
• Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus.
• Knowledge on DB Security viz. AVDF, DB Vault, Oracle Key Vault, e-Wallet, and TDE would be added advantages.
• Sharp technical troubleshooting skills.
• Good understanding of support processes.
• Ability to manage escalated technical situations & develop action plans.
• Ability to spot proactive services that benefit customers.
• Ability to facilitate issues with Development and Support.
• Strong analytical skills.
• 7+ years of experience with Oracle Database as a DBA/Consultant/Support Engineer.
• BE/BTech and/or MS in Computer Science or equivalent preferred.
• Oracle OCP DBA / OCI / ADB Certification - Preferred.
• Some travel may be required (10-25