Parking Enforcement Officer

Be part of a high performing Parking Services team
Convenient location next to public transport & Free on-site parking
Excellent employee benefits
Access to an ADO arrangement with a planned day off every four weeks
Full time - fixed term (6 month) role based in Cheltenham, Melbourne
Must have availability across a seven-day roster which can include evening, weekend and public holiday shifts
Band 4 $72,223.+1 to $76,+38.2+ per annum plus superannuation.


About us

Kingston City Council’s collective focus is on delivering exceptional service that achieves our vision and meets community expectations.

We are an inclusive, resilient community with a thriving economy, where we all share a safe, sustainable environment. The City of Kingston is south-east of Melbourne and is approximately 20km from Melbourne's CBD. We employ over 1,600 people in a diverse range of roles including engineering, customer service, administration, finance, family, youth and children's services, sport and recreation, health, parks and gardens, planning, arts, and management.

Our Parking Enforcement Officers are the ‘public face of the Council’ to the many visitors, residents and businesses in the City of Kingston.

The role requires the candidate to have availability across a seven-day roster which can include evening, weekend and public holiday shifts and have a full driver’s license.



The role

We are seeking a Parking Enforcement Officer to join the Parking Services team. Reporting to the Parking Supervisor, your role is to:

Enforce the provisions of the Road Safety Act and Regulations, the Local Government Act and other relevant legislation and Council services and polices.
Attend, investigate and resolve enquiries and complaints promptly & responsively to provide excellent customer service
Liaise as necessary with other Council Officers, particularly those with enforcement responsibilities
Manage time and work activities effectively under limited supervision


About you

We are looking for someone with:

Experience working with the public
Have excellent communication and time management skills and be able to work independently with minimal supervision
Ability to demonstrate enthusiasm for working in this customer service focused role
Good decision-making and high-level communication skills with the ability to work both independently and as part of a team
Previous experience is preferred but not essential as full training will be provided.


What we can offer

This is a full-time fixed term position for 6 months.

As an employee of the Kingston City Council, you will be part of an inclusive culture and have access to ongoing professional development and a range of employee benefits designed to promote a positive work/life balance including flexible working arrangements, wellbeing initiatives, discounted gym membership, social club events, paid parental leave, salary packaging, study/development assistance, employee assistance program (EAP) and discounted health insuran