Payroll Support Specialist - Sydney

LOCATION

Primarily remote, but on occasion it will be required to attend office and client sites.

KEY DUTIES & RESPONSIBILITIES

Execute various payrolls for our clients (weekly, fortnightly or monthly) completely and accurately, including data collection, calculation, distribution, and reporting.
Ensure timely compliance with all payroll-related tax filings and regulations, manage deductions, benefits, and garnishments, and provide final payroll approval for our clients (if necessary).
Maintain up-to-date knowledge of payroll laws and best practices to ensure full legal compliance and operational efficiency.
Manage and update payroll records in various payroll systems for our clients.
Assist our Delivery Consultants on engagements while being supported by a team who are driven to deliver results for our clients.
Utilise your experience and skills to help our team to achieve our company mission and goals.
Participate in business development activities with the Sales and Client Engagement team and maintain contact with client organisations, as required.
Provide client feedback to Client Engagement Director on Client Engagements.
As needed, meet with appropriate Leadership Team member(s) to discuss work or personal matters affecting current overall work success and discuss ways in which your current workload can be managed to support these impacts.
Contribute to (internal and external) projects and support team members in the completion of their assigned work with the goal of Delivery success.
Generate written or present oral reports internally and externally, as required.
Attend any role-appropriate events, as required.
Meet with your line manager or other leaders within the organisation, as required.
Maintain a clean and safe workspace, and abide by company guidelines, policies and procedures.
Travel to customer sites or company office, as required.
Other tasks as directed.
SKILLS & EXPERIENCE

Qualifications (Desirable):

Degree in Business or related fields.
Payroll Certifications.
Experience:

At least 3 years of business experience and/or payroll operations experience.
Skills:

Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook).
Familiarity with Payroll, Time & Attendance, WFM, HCM and/or HRIS systems.
Proficiency with Agile tools such as Confluence, Jira or equivalent (Desirable).
An understanding of Agile principles and frameworks.
Innovation skills and a proven history of delivering business and technology outcomes.
Good analytical, problem solving and decision-making skills when confronted with business and technology challenges.
Highly organised, efficient and able to prioritise tasks.
Strong attention to detail.
Positive attitude, good collaboration skills and resilient.
Good presentation skills supported by very good interpersonal skills and written/verbal communication.
Able to show initiative, work independently and eager to learn.
Client service skills with a commitment to delivering suitable and unique solutions targeting customer satisfaction.