Production Support
- Category: Bank Jobs
- Location: Mumbai, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 15K to 25K
- Published on: 2025/09/21
Ownership of the application production support for the IT applications
Lead Application Support L1&L2 across the applications from the end user perspective
Form , maintain and manage a capable IT application support team
Ensure well documented SOP/checklist and execution same as per the expected timelines
Own disaster recovery of applications with close co-ordination with infra team
Ensure expected SLAs ,turned around time requirements linked to incidents ,changes ,problems in production
Manage the application deployment in production
Lead and priorities the application support teams work load
Manage and Own the Problem Management Process
Maintain application monitoring , performance tuning and testing
Provide input to the implementation ,backup and roll back plan
Experience range : 3-8 years
Must be good in verbal and written communications
Must have prior support function background
Related jobs
-
RA | RLS | FIRR | ALM | Manager
Job requisition ID :: 58115 Date: Jul 28, 2024 Location: Mumbai Designation: Manager Entity: Risk Advisory Financial Risk: ALM - Manager What impact will you make? Every day, your work will make an impact that matters, while you thrive in a dynamic c...
-
Product Manager|Government Business|Product Manager
Job Role-: Identifying and driving various revenue opportunities. Doing industry benchmarking to understand latest market trends and products Verification of Invoice bills received from vendors Handling Payment Gateway customer/citizens calls for tra...
-
Product Owner|GenAI |amp| New RM Tech
Role/ Job Title: Product Owner-GenAI & New RM Tech Business: Retail Banking Function/ Department: Retail Liabilities Place of Work: Mumbai Job Purpose: In next few years, we want to grow our liabilities book by at least 4-5x. In line with overall...