Job Description
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
The Team
Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Human Services Transformation offering delivers large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies.
Work you'll do
As a Specialist Leader in the GPS HST Technology group, you will:
Support Implementation and Operations Management best practices while taking ownership of tasks and/or project workstreams and guiding more junior professionals
Support and/or lead workstreams on engagements related, but not limited, to Systems Implementation, Operations & Maintenance, Helpdesk Operations and Software Application Development & Maintenance
Contribute to deliverables and review the work of others for quality and accuracy
Demonstrate an understanding of the client environment and overall project scope
Responsible for the client and team management including value creation activities
Understand and evaluate business requirements and apply Integrated Eligibility solution lens to come up with technical designs and solutions
Propose, Discuss, obtain client approvals and implement Azure infrastructure components
Manage release management and infrastructure maintenance aspects for solutions
Perform FinOPS assessments for Azure and AWS infrastructure; Advise clients on cost optimizations
Lead technology upgrades, security/vulnerability assessment and fixes, performance optimizations
Evaluate and bring in more Deloitte assets/transfer solutions based on new scope items
Qualifications
Required:
15+ years of consulting and/or industry experience
Current state public assistance system experience that supports eligibility and benefits determination and case management
Experience supporting State client(s) in one or more of the following areas: eligibility determination, benefits calculation, benefits issuance, and/or information management.
Local to Los Angeles
Bachelor's degree
Ability to travel 0 - 20%, on average, based on the work you do and the clients and industries/sectors you serve.
Limited immigration sponsorship may be available
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $151,800 to $253,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
