Reception Administrator

Job description
Hospital Administrator | Reception| permanent| Full Time – 37.5 hours per week | Shift-based Monday – Saturday 06:30 to 21:00| Southampton | Competitive salary plus fantastic benefits

Spire Southampton Hospital are recruiting for an experienced administrator to join the reception on a permanent basis.

Spire Southampton Hospital offers world-class care, attracting patients from across the South of England and internationally. We deliver some of the best cardiac surgery results in the country. Our Critical Care department and multidisciplinary team offer you peace of mind for our wide range of treatments.

Duties and responsibilities:
• Welcoming patients onto the ward and escorting to their room.
• Admitting them in the computer ensuring accurate collection data
• Acting as point person for all enquiries on the ward
• Carrying out various admin task, including filling of patient notes
• Compliance with forms and processes.
• Discharge of patients onto computer system ensuring accuracy of all information.
• Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
• Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers

Who we're looking for:
• A personable individual with the ability to work on own initiative as well as part of a team
• Good basic PC skills, including Word, Excel and Outlook
• Excellent customer service skills
• Great communication skills at all levels
• Experience in a customer service environment is desirable
• Previous experience in administration is essential
• Attention to detail

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
• Private medical insurance
• Life assurance
• Health Assessment
• Employee Assistance Programme
• Sharesave
• Free DBS
• Free Car park

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:
• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

We commit to our employee’s well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 3+ hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For us, it's more than just treating patients; it's about looking after people.

If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.