Regulatory Support Officer | Auckland Central

Permanent Full-time role based at Central Auckland
Varied and challenging role in a supportive team environment
Long term career development and progression opportunities on offer


He angitūtanga: The opportunity

Auckland Council’s Regulatory Services division is looking for a motivated permanent full time Regulatory Support Officer. You will play a vital part in providing process support to the Regulatory Engineering Consent team. Through attention to detail and accuracy, you will be conveying and collating information in relation to the receipt, recording, and issuing of Engineering consents, and associated financial transactions. As well as offering administrative support to Engineers and specialists.

Your adherence to business rules and processes is essential. To ensure our systems are accurate and well-maintained, attention to detail will be vital. This will support the smooth processing of consent applications, financial processes, management of stakeholders, and responses to customer enquiries.

He kōrero mōu: About you

We are seeking a person with a high-level administrative background who is system savvy, competent in the use of MS Office applications and can easily adapt to new systems.

You will be a resilient person with a focus on customer-centric delivery. This means providing prompt and accurate responses to all customer queries. Essential to this role will be the ability to thrive under pressure, juggle competing priorities all while working within timelines and targets.

This team works collaboratively therefore your experience building and maintaining relationships will be key.

We still encourage you to apply if you have some but not all these requirements.


For a copy of the position description, click HERE .

Ngā āhuatanga kei a mātou: What we offer

Auckland Council is the largest local government council across Oceania, serving over 1.7 million people and contributing towards making Tāmaki Makaurau a world-class city.

You’ll be joining a team of passionate administrators, who are working towards providing the best local and regional consenting services for Aucklanders. Our team is results-driven and genuinely want to help our customers to realise their property dreams. This varied role offers you a different challenge every day and will offer you the empowerment of your own learning to enable you to continually grow your knowledge within our team.

We offer a range of employee benefits and proudly support flexible working options where possible. View a snapshot of some of our employee benefits, click HERE .

Help us make a difference to Tāmaki Makaurau. Me Tono Ināianei!: Apply Now!

Applications close: 23 March 2025

If you have any support or access requirements, please advise us when submitting your application so we can assist you.

Salary range $55,000 - $60,000 (depending on skillset and experience)

Our employer Kiwisaver contribution is additional to base salary offered.

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

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