Remote Sales Manager

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
An exciting opportunity awaits you to join our inclusive, supportive, and growth minded Remote Sales team at Medtronic, recognized as a Great Place to Work in Australia. In this role as a Remote Sales Manager, you will play a pivotal role in leading, planning, and executing sales activities for the Remote Sales business in Australia & New Zealand (ANZ), delivering a 5-star experience to customers who may be no longer be served by a traditional face-to-face sales model.
Serving the widest and most diverse customer base in all of Medtronic, as the Remote Sales Manager you will be leading, planning, and executing sales activities for the Remote Sales business with the full engagement of a team that includes two Team Leaders and Remote Sales Specialists.
Joining the team, you will be presented with opportunities for growth as we strive to expand our Remote Sales Team to deliver a cost effective and efficient sales model for our organization. We are seeking an individual who thrives on accountability and is eager to contribute their expertise to our mission. This is a once-in-a-lifetime opportunity to help in pioneering innovative strategies to propel the business and your Remote Sales Team forward.
Responsibilities may include the following and other duties may be assigned:
Develop and implement a comprehensive sales strategy to achieve revenue and growth targets for the Remote Sales business across Australia and New Zealand
Negotiate and manage key customer commercial partnerships including Resellers, Distributors, Day Hospital Groups, Emergency Services organizations, Defense contracts and Public/Private Hospital leadership as required
Manage sales related activities including offer modelling and analytics, proposal preparation, offer presentation, contract and terms negotiations, price negotiation, cost analysis, liability and exposure management and negotiation, for your Team’s accounts
Intensify business relationships - increasing loyalty and account retention
Identify key market segments, customer profiles, and sales opportunities within the business
Increase share of wallet, whilst reducing price erosion through establishing value to the customer
Secure insight and data which allows us to identify the potential for growth in key accounts – then build a plan with the Neuroscience Portfolio and ANZ business to execute on this potential
Ensuring the Remote Sales organization delivers an outstanding Customer experience
Build and maintain a robust sales pipeline, manage sales forecasts, and track performance against targets
Recruit, develop and retain a high performing remote Sales team which are considered specialists in their area
Lead the sales channels in executing engagement plans, negotiating contracts, and closing deals.
Working as a senior member of the business to collaborate with Operating Unit and Function leaders across ANZ to ensure your business is highly engaged and engaged with across all areas
Customer Relationship Management:
Develop and maintain strong relationships with key customers, including but not limited to public hospitals, private hospitals, resellers, distributors
Understand customer needs, challenges, and pain points to propose customized solutions
Conduct customer presentations, product demonstrations, and technical discussions to showcase new Medtronic products
Collaborate with customers to identify new business opportunities and expand existing accounts
Your Leadership
You are sought after as a Mentor & ‘Coach’ and our brand as a team and yours individually is stand-out in the organization
Contribute positively to the engagement of the Remote Sales Team, securing above World Class OHS Scores in ANZ Occupational Health Surveys
Contribute to the development of a strong NS team effort
Drive a ‘Neuroscience Mindset’, helping to breakdown siloes between OUs & leading by example
Team Leadership and Development:
Set clear sales targets for the sales channels and provide guidance and support to ensure their achievement
Conduct regular performance reviews, provide feedback, and implement training and development plans for our sales team
Foster a collaborative and high-performance culture between the Remote Sales team and the Operating Units and functional teams
Market Intelligence and Competitive Analysis:
Understand the business environment of our customers and provide tailored and innovative solutions to drive growth opportunities across the NS portfolio
Stay updated on market trends, competitive landscape, and industry developments related to the segments where we operate
Analyze market data and customer insights to identify emerging opportunities and potential risks
Provide feedback to product management and marketing teams to help shape product roadmap and go-to-market strategies
Cross-functional Collaboration:
Collaborate with internal teams, including tendering, Operating Unit Leaders, product management, finance, customer care, operations, and marketing, to ensure customer requirements are met and sales opportunities are maximized
Participate in cross-functional meetings, share market insights, and provide input on product positioning and pricing strategies
Effective Planning & Reporting
Lead the Annual Strategic Planning process for Remote Sales ANZ
Support the build of annual sales targets (AOPs) for your team
Develop and manage the team to execute on Territory and Segment/Customer plans to achieve allocated goals
Report to management on a regular basis on critical activities, plans and objectives
Lead Quarterly Business Reviews with the Senior Director EA, Remote Sales and Retail ANZ and the VP ANZ on the performance of your business areas
Lead Quarterly Business Reviews with the Operating Unit Leader for the businesses you represent and their Leadership teams on the performance of your business areas
Build, analyze and deliver effective sales reporting & reviews, team CRM reporting & reviews and all other reporting requirements as expected of the leader of the Remote Sales business for ANZ
Drive a continuous improvement mindset related to our internal processes within Medtronic
Strive to make Medtronic easier to do business with, whilst working within our Corporate policies and business standards
Self-Development
You will ensure you develop and maintain a high level of market, product Portfolio knowledge and ANZ strategy expertise, to support all Remote Team activities
You will be viewed as a senior leader that can effectively promote and represent the interests of the company at senior levels
Participate in skills development programs, managing own self-development
Quality, Company Policies
Work within and actively promote Medtronic’s core Mission, corporate strategies, policies, procedures and Code of Conduct
Comply with Medtronic’s Finance and Legal policies and procedures
Required Knowledge and Experience:
Minimum Bachelor’s Degree is required, Advanced degree is desirable
Strong (5-7+) years of relevant sales & leadership experience
Solid (3+) years of experience as a Remote Sales Manager in a Medical Tech company is preferred, will seriously consider remote sales management experience from another sector leading a team of at least 5 Remote Sales Specialists
Proven track record of managing a P&L
Proven solid (3+) years’ experience as a people leader is required
Demonstrated track record of achieving sales targets and driving revenue growth
Cost management experience
Excellent communication, presentation, and negotiation skills
Strong leadership capabilities with experience in leading and managing sales channels
Ability to build and maintain relationships with key customers and stakeholders
Analytical mindset with the ability to analyze market data, identify trends, and make data-driven decisions
Expert Knowledge in MS Office suite of software. Excel and PowerPoint competency / certification is an advantage
Expert Knowledge in working with Salesforce.com / other CRM systems
Willingness to travel within the assigned region as required
Some out of hours work will be required
Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of +0,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity
here