Sales and Customer Success Director

Job highlights
Identified by Google from the original job post
Qualifications
Proven experience in technical sales, technology sales, or related fields
Strong background in outside sales, account management, business development, or similar roles
Experience in Sales and/or Customer Service leadership role
Strong people and process leadership and team management skills
Bi-lingual Spanish and English, written and verbal - required
If you are a results-driven individual with a passion for customer success and possess the required qualifications, we invite you to apply for this exciting opportunity
Benefits
Pay: $+5,000.00 - $ per year
Responsibilities
We are seeking a dedicated Sales and Customer Success Manager to join our team
The ideal candidate will be responsible for ensuring customer satisfaction and fostering strong client relationships
Manage and nurture client accounts to ensure their success
Develop strategies to drive customer engagement and retention
Collaborate with the sales team to identify opportunities for growth within existing accounts
Analyze market trends and customer data to optimize customer success strategies
Utilize Salesforce or similar CRM tools to track customer interactions and progress
Provide product demonstrations and training sessions to clients as needed
Job description
Overview
We are seeking a dedicated Sales and Customer Success Manager to join our team. The ideal candidate will be responsible for ensuring customer satisfaction and fostering strong client relationships. If you have a passion for technology sales and possess excellent leadership skills, we want to hear from you.

Responsibilities
• Manage and nurture client accounts to ensure their success
• Develop strategies to drive customer engagement and retention
• Collaborate with the sales team to identify opportunities for growth within existing accounts
• Analyze market trends and customer data to optimize customer success strategies
• Utilize Salesforce or similar CRM tools to track customer interactions and progress
• Provide product demonstrations and training sessions to clients as needed

Qualifications
• Proven experience in technical sales, technology sales, or related fields
• Strong background in outside sales, account management, business development, or similar roles
• Experience in Sales and/or Customer Service leadership role
• Industry experience within SaaS, Digital Marketplaces and/or eCommerce - preferred
• Strong people and process leadership and team management skills
• Proficiency in CRM software and sales analytics tools - Hubspot and Netsuite - Highly preferred
• Bi-lingual Spanish and English, written and verbal - required

If you are a results-driven individual with a passion for customer success and possess the required qualifications, we invite you to apply for this exciting opportunity.

Job Type: Full-time

Pay: $+5,000.00 - $ per year

Work Location:

In person
#J-18808-Ljbffr