SAVE Boutique Head | Zoya
- Category: Counter Sales Jobs
- Location: Pune, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 16K to 32K
- Published on: 2025/09/21
Responsible for the Retail Sales, Customer Relationship Management, Store Operations, Customer Experience and People Management
2. Job Profile
· Achievement of store sales targets as per plan for retail metrics like UCP value sales, bespoke revenue, conversion & repeat customer, average ticket size
· Conduct home visits, new collection introduction, and reduce dormancy by direct connects, customer profile enrichment after meeting the customer
· Curate experiences in coordination with Privee for birthday/ anniversary celebrations of key customers outside or within boutique
· Tap into repeat customer network by planning and executing events in-store or external with support of repeat customers
· Maintain efficient store operations through morning meetings, store upkeep and VM, grooming score, commercial compliance, SOP compliance, stock rotation
· Ensure exceptional customer experience through CRM updating for product related NPs, CRM fill rates, ZPP enrollment, NPS surveys
· Lead store team by motivating, coaching and training staff, conducting quarterly review and feedback.
3. Key Deliverables
· Retail Metrics
· Repeat Customer and Customer Relationship Management
· Store Operations & Customer Experience
· People Development
4. The right person
· Graduate with 7-11 years of experience in luxury retail sales, and minimum 5 years in Fine Jewlery Industry
· Exposure to local retail marketing / promotion activities and customer experience management will be an added advantage
· Behavioral Competencies: Customer Centricity, Delivers Results, Interpersonal Effectiveness, Building Effective Teams.
· Functional Competencies: Business Acumen, Product Knowledge, Commercial Acumen, Sales Planning, Process Orientation
Related jobs
-
Retail Sales Executive |Food|Deli| at Bandra| Mumbai
Position: Retail Sales Executive (Food/Deli) at Bandra, Mumbai Qualifications Required: Degree in any discipline Experience Required: 2-5 years of experience in retail as a sales associate, preferably in the food retail sector. Other skills required:...
-
Pharmacy Counter Salesman
Apply Pharmacy Counter Salesman O Om Sai Medical Ichalkaranji, Maharashtra Apply 18 hours ago ₹8T a month Full–time Responsible For Greeting Customers And Selling Medicine In Pharmacy, Helping And Suggesting Customers, Maintaining Stock And Payments....
-
National Sales Manager | Pharma | Multispeciality|
Warm Greetings from Ashwini of HRD House. Mumbai ( Division - Pharma Talent Search ), looking we are looking for National Sales Manager for Acute/General segment with top ranking Pharma company based in Mumbai HQ. Roles and Responsibilities • As a Na...