Senior Branch Manager

Upkeep of the Branch and ATM

Profit & Loss and Balance Sheet Management of the branch

Tracking and monitoring daily productivity and book movement of the branch

Liability generation & New Business development (CASA acquisition)

Cross Sell of various Third party products and Asset products

Maintaining & deepening relationship with HNI customers

Ensure Branch headcount budget are on-board

Adherence of YES Values driven via Yes Personality standards & Work commitment

Effective Team Management and building Team Spirit

Learning & skill development of the team

Ensure Role clarity to employees in the branch and manage attrition

Ensure that the BEST template is fully updated

Ensure that BELT is conducted on timely basis

Comply with Bank’s policies and processes

Conduct customer engagement programs and marketing events.

Drive Employee Engagement activities in the branch

Thorough knowledge of daily banking operations and products and services

Timely communication of relevant information to the Branch employees for the smooth functioning of the Branch

Ensure timely escalation of issues impacting business and appropriate solutions to address the concerns

Ensure comprehensive compliance with all regulatory and statutory requirements as relevant for the branch and for various product and services

Awareness of ISO +001 : 2000 standards & meet / exceed set quality parameters conforming to the standards

Ensure safety and security of Bank and customer's assets

Ensure Audit related deliverables both internal and external are met as per the prescribed norms

Ensure timely submission of MIS reports

100% allocation of Service RM codes and quarterly review

Training of KYC / AML on a monthly basis

Proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every interval