Senior Client Servicing Executive

  • Category: Operations Executive Jobs
  • Location: Kasba, West Bengal
  • Job Type: Full Time / Part Time
  • Salary: Estimated: $ 25K to 27K
  • Published on: 2025/09/21

Meet and exceed clients’ expectations in terms of responsiveness.

· Liaising with clients and designers to create a brand for the event

· Participate actively in new client pitching and event service requirements.

· Knowledge and experience in conducting a wide range of events such as product launches, conferences, conclaves, R&R, annual days, family days, and exhibitions, among others.

· Handle client meetings, take briefings and present the agency and recommendations on such projects.

· Explaining the briefing and client requirements to the Design Team, Operations Team as well as supporting in business by making event ideation and flow presentation.

· Timeliness, quality, and cost-effectiveness.

· High involvement in Market Research.

· Inspiring repeat business from new & existing clients.

· Creating a project plan for end-to-end event management.

· Creating and conducting presentations.

· Monitoring, measuring and ensuring client satisfaction.

· Liaising with different departments about client queries.

· Dealing with client requests and troubleshooting problems.

· Resolve customer conflicts and handle escalation procedures

· Ability to work under pressure

Job Types: Full-time, Regular / Permanent

Salary: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement
Commuter assistance
Flexible schedule
Schedule:

Day shift
Evening shift
Flexible shift
Supplemental pay types:

Performance bonus
Ability to commute/relocate:

Kasba, Kolkata - 700107, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
Experience:

total work: 3 years (Preferred)
Event: 3 years (Preferred)


Company Name: Papillon

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