Job Description
Job Title: Senior Human Resources Specialist
Location: Ahmedabad, Gujarat
Employment Type: Full-time | On-site
Industry: Recruitment Process Outsourcing (RPO)
Reporting To: Directors of the company
• Work Hours: Night shift role | Aligned to U.S. time zones
About REQ Solutions:-
We are a fast-growing RPO company partnering with leading US-based staffing firms across IT, Healthcare, Professional and Light Industrial industries. Our team of passionate recruiters supports clients with high-volume hiring and niche skill placements. We are committed to operational excellence and believe our people are our biggest strength. We are now hiring a hands-on Senior HR Specialist who can implement policies, ensure discipline, and manage the day-to-day HR operations with attention to detail.
Role Overview:-
The Senior HR Specialist will be responsible for executing and owning key HR functions from onboarding, leave & attendance, performance tracking, discipline, employee relations, and probation tracking to policy enforcement. This role is not managerial, but execution-focused, requiring someone highly dependable, sharp, and aligned with company values.
Key Responsibilities:-
HR Policy Execution & Compliance
• Enforce company rules, leave policies, attendance norms, and disciplinary measures.
• Track probation periods, issue performance warnings, and document employee violations.
• Keep updated HR policies in place and ensure employee adherence.
Onboarding & Documentation
• Conduct thorough onboarding with policy explanation and document verification.
• Maintain and update employee records in HRMS and offline trackers.
• Create offer letters, warning letters, extension notices, and exit letters as required.
Performance & Reporting Support
• Help monitor recruiter KPIs like submissions, interviews, and starts.
• Coordinate with Team Leads and Operations on performance-related issues.
• Support implementation of PIP (Performance Improvement Plan) documentation.
Attendance, Leaves, and Payroll Coordination
• Maintain accurate leave records, ensuring policy-based deductions or actions.
• Coordinate with accounts for salary processing and leave audits.
• Address leave misuse and casual behavior proactively.
Employee Relations & Discipline
• Handle conflict resolution between team members and document escalations.
• Investigate internal issues (chit-chatting, non-reporting, unprofessional conduct).
• Maintain fair, unbiased documentation of all employee conduct matters.
HR Operations Support
• Oversee HRMS usage and ensure all employee data is up-to-date.
• Assist in organizing company events, travel coordination, and compliance checklists.
• Prepare reports for leadership as required.
Required Skills & Qualifications:-
• Bachelor’s degree
• 5–9 years of hands-on HR experience, preferably in service-based or BPO/RPO setups.
• Excellent understanding of HR operations, labor compliance, and documentation.
• Strong attention to detail and a proactive approach to employee discipline and support.
• High emotional intelligence, maturity, and integrity in handling sensitive matters.
• Excellent written and verbal communication skills (English proficiency required).
Preferred:-
• Experience supporting U.S. client-aligned teams.
• Prior experience handling performance & conduct issues independently.
• Familiarity with HR software/HRMS tools.
What We Offer:-
• An opportunity to work closely with top leadership and directly impact HR policies.
• Transparent, performance-driven culture with clear expectations.
• Room for professional growth in a respected offshore recruitment company.
Benefits:-
• Best Work Culture, Amazing Staff, Greater involvement
• Regular Monthly Paycheck + Incentives + Bonuses
• Cab Services | Pick-up & Drop
• Free Tea, Coffee
