Senior Infrastructure Operations Engineer

MISSION

To deliver, maintain, support and improve the IOM services across the zones in our internal DataCenters and in the cloud, acting as full stack integrator among the different layers of IT
• Understand our infrastructure and relationship with other IT layers
• Ensure high level of security of our IT systems
• Support Business for infrastructure projects and demands
• Maintain and manage the IT infrastructures in our internal Data Centers and server rooms
• Collaborate with application, connectivity, CCoE to ensure high level of quality in all infra services

KEY RESPOSIBILITIES
• Daily service follow-up, ensuring operations are performed with high quality level
• Accountable for critical incidents P1/P2 management
• Reduce number of incidents and duration
• Improve time to market for new requests, changes and evolutions
• Participate to study and project delivery
• Advice on technical solutions to applications and business teams
• Use and promote our standards
• Act actively to improve the security day to day
• Manage Obsolescence remediation: keep infrastructure up-to-date
• Manage and maintain the information of our assets and relations with other IT components
• In collaboration with Business, apply SE products and solutions in selected data centers and server rooms

Qualifications

Technical skills:
• Management of infrastructure: OS Windows/Linux, Virtualization, VMware, Powershell, Monitoring tools
• Strong Linux troubleshooting and administration skills
• Management of DELL VSAN / VxRAIL infrastructure
• Veeam Backup software and infrastructure
• Good understanding of public cloud platforms
• Good understanding of connectivity and networking protocols
• Full understanding of Windows/Linux patching (SCCM, WSUS, AWS SSM; etc.)
• Full understanding of Server configuration and management, including HW
• Storage and SAN systems administration
• ITIL processes knowledge

Soft skills:
• Pragmatic, oriented to solutions
• Team player
• Able to work with an extended network of peers
• Open minded

Schedule: Full-time