Senior Lean Transformation Leader for Accounts Receivable Excellence

At Genpact, we're seeking a seasoned Lean Transformation Leader to spearhead our efforts in enhancing Accounts Receivable (AR) processes. This pivotal role involves collaborating with operations leads, vertical leads, and clients to design, implement, and drive value-generating roadmaps or transformation roadmaps.

The ideal candidate will possess deep domain knowledge of AR processes, including collections, cash applications, billing, and master data management. A strong understanding of lean principles, excellent project management skills, executive presence, and significant exposure to technology are essential. Our Senior Lean Transformation Leader will work closely with consulting teams, solutions teams, transition teams, training departments, operations teams, and practice areas to deliver contractual commitments.

This is an opportunity to identify process bottlenecks with operation and functional teams; conduct root cause analysis; implement process improvements and digital solutions across the organization. The successful candidate will operationalize the lean approach within aligned teams for continuous improvement, conducting value stream mapping (VSM), Gemba walks, floor walks to identify process improvement opportunities.

Key Responsibilities:
• Lead Lean Action Workouts and Kaizen events with operations teams and clients.
• Create transformation roadmaps for lean initiatives, working closely with business leaders for realization.
• Deliver Lean Digital projects that improve end-to-end processes driving significant business impact for clients.
• Conduct quality awareness sessions and lean training within the organization.

Requirements:
• Bachelor's degree required; full-time MBA from a premier institution preferred.
• Relevant years of experience in a Transformation, process improvement or operations role.
• Certification in Lean Six Sigma or equivalent.
• Team Management Experience: Relevant years of experience in a team leading role in operations of quality/ transformation/ lean six sigma.
• Deep Domain Knowledge: Experience in Accounts receivable processes such as collections (voice and non-voice), cash applications, billing, master data management, etc. with deep domain skills in one or more areas preferably collections or cash applications.
• Project and stakeholder Management: Excellent project management skills designing driving small large-scale improvement transformation projects.
• Digital Transformation Experience: Relevant experience design implementation administration digital transformation projects.

We're an Equal Opportunity Employer, committed to creating a diverse and inclusive workplace. We consider applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, ****** orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws.