Senior Logistics and Inventory Manager

This job role is by one of our hiring partners on the NextLevel platform. Please apply for prioritised shortlisting.

Responsibilities:

1. Inventory Management:
• Develop and implement strategies to maintain optimal stock levels, minimizing both stockouts and excess inventory.
• Coordinate with production, procurement, and suppliers to ensure accurate inventory records.
• Monitor inventory turnover and aging, identifying and addressing slow-moving or obsolete stock to mitigate risks.

2. Order Processing and Fulfillment:
• Oversee the entire order fulfillment process, from receiving customer orders to shipment and delivery.
• Ensure orders are processed accurately and promptly, meeting customer requirements and service level agreements.
• Collaborate with internal teams (sales, customer service, marketing) to resolve order-related inquiries or issues.
• Monitor order status and proactively communicate any delays or changes to relevant stakeholders.
• Coordinate with the accounts team on COD orders.

3. Logistics Coordination:
• Manage transportation and distribution networks to optimize efficiency and cost-effectiveness.
• Monitor shipping schedules and track shipments to ensure on-time delivery.
• Evaluate and negotiate contracts with logistics service providers to secure competitive pricing and service levels.

4. Returns & Customer Service:
• Oversee third-party logistics to handle returns, including receiving, sorting, refurbishing, or clearing returned items.
• Update reporting and inventory systems to reflect returns accurately.

5. Supply Chain Optimization:
• Continuously review and enhance logistics processes to improve efficiency and reduce costs.
• Identify opportunities for process automation and implement suitable systems or tools.
• Collaborate with cross-functional teams (procurement, production, quality assurance) to streamline supply chain operations.

6. Compliance and Documentation:
• Ensure compliance with regulatory requirements related to logistics and transportation (e.g., customs regulations, hazardous materials handling).
• Maintain accurate documentation and records of shipments, invoices, and other logistics-related information.
• Conduct regular audits to verify compliance and address any non-conformities.

Qualifications:
• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Proven experience in inventory management, order processing, logistics coordination, and supply chain optimization.
• Strong analytical and problem-solving skills.
• Excellent organizational and time management abilities.
• Effective communication and interpersonal skills.
• Proficiency in inventory management software and tools.

This role is pivotal in ensuring our supply chain operations run smoothly and efficiently, directly impacting our customer satisfaction and overall business performance. If you are a proactive and strategic thinker with a passion for logistics and inventory management, we encourage you to