Senior Online Reputation Executive

Job Location : Kolkata

Position : Online Branding/Reputation Manager

Work Mode : Hybrid

Experience : 5 Years

Salary : 20k to 25k per month

Qualification : Graduate

Industry : Manufacturing

Job Description:

We are looking for an Online Reputation Manager who will develop various strategies and techniques to monitor, control, and enhance the company's online reputation including and not limited to LinkedIn, Website, Google Profiles, and any other relevant platform. Overall, the goal of an Online Reputation Manager is to shape and maintain a positive online image for the company, protect their reputation from potential threats, and enhance their online presence to generate trust in all stakeholders.

Responsibilities:

1. Monitoring online mentions: Keep track of online conversations, news articles, reviews, and social media posts that mention the company or its projects and ideate on ways to leverage the same positively.

2. Responding to feedback and reviews: Engage with customers or users who leave reviews, comments, or feedback on LinkedIn or Google and simultaneously address concerns, resolve issues, and maintain a positive brand image through effective communication.

3. Managing social media presence: Develop and implement strategies to build and maintain a strong social media presence for the company. This involves creating engaging content and interacting with followers and posts promptly.

4. Search engine optimization (SEO): Optimize online content based on the company's marketing goals and analyse trends and ways to reach a wider number of relevant leads.

5. Content creation and promotion: Create and promote positive and engaging content across various online platforms. This could include blog posts, press releases, articles, videos, and other media to showcase the client's expertise and achievements. The designing can be done with the help of an external agency.

6. Online branding and image enhancement: Working on improving the company's online brand image by establishing a consistent brand identity and messaging across different platforms. This helps to build trust and credibility among the target audience.

Qualifications

1. Excellent verbal and written communication skills

2. Experience in Social Media Marketing

3. SEO Knowledge

4. Strong Customer Orientation

5. B2B Industry Experience

Job Type: Full-time

Salary: ₹20,000.00 - ₹25,000.00 per month

Benefits:
• Provident Fund

Schedule:
• Morning shift

Supplemental pay types:
• Yearly bonus

Ability to commute/relocate:
• Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):
• Notice Period
• Current Salary

Education:
• Bachelor's (Preferred)

Experience:
• Online Reputation/Branding Manager: 5 years (Preferred)
• Social media marketing: 5 years (Preferred)
• B2B Industry: 5 years (Preferred)
• SEO: 4 years (Preferred)
• Content creation and promotion: 5 years (Preferred)
• Online branding and image enhancement: 5 years (Preferred)
• Managing social media presence: 5 years (Preferred)
• Monitoring online mentions: 5 years (Preferred)
• Manufacturing: 5 years (Preferred)

Language:
• English (Preferred)

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Seamus Management Services LLP
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