Service Manager | EaseUp

Service Manager | EaseUp
Ka Puta Ka Ora Emerge Aotearoa–Waitakere, North Island
$+0,730 - $102,334 a year
Full time
About 1+ hours ago, from seek.co.nz
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He kōrero mō mātou | About Us

EaseUp is a community-focused mobile service dedicated to supporting rangatahi (youth aged 12-24) who are facing challenges related to mental health and/or ******* and other drug (AOD) issues. Our team of clinicians and peer support workers collaborate with rangatahi and their whānau to provide brief, effective interventions that empower youth to manage their mental and physical well-being.

He kōrero mō te tūranga | The Role

As a Service Manager, you will play a pivotal role in providing clinical leadership to our Child and Youth Mental Health & Addiction service. You will lead a dedicated team of clinicians and peer support specialists to deliver high-quality care to rangatahi and their whānau. Your leadership will ensure our services are effectively managed, with a focus on achieving positive outcomes for those who use our services. You will also be responsible for fostering key partnerships with external stakeholders, such as schools, Oranga Tamariki, and community groups, to ensure rangatahi have access to the support they need.

Key Responsibilities:

Provide clinical expertise and leadership, ensuring safe and effective service delivery for rangatahi and whānau.
Oversee a team of clinicians and peer support specialists, providing coaching, mentoring, and supervision.
Ensure best practice in mental health and AOD interventions, working alongside key stakeholders to create comprehensive care plans.
Drive continuous service improvement and support the development of appropriate referral pathways.
Develop strong relationships with external partners including schools, healthcare providers, and other community organisations.
Monitor service performance, manage budgets, and oversee resource allocation to meet service goals.
Champion a culture of safety, wellbeing, and high standards of care for rangatahi and the team.

He kōrero mōu | About You

We are seeking an experienced, dynamic leader who is passionate about working with rangatahi, their whānau, and the broader community to improve mental health and wellbeing outcomes. You will bring a blend of clinical expertise, leadership skills, and a collaborative approach to the team. You will be a registered health professional with a minimum of six years' experience in mental health and addiction services, including at least one year in a leadership or managerial role.

Required Qualifications & Experience:

Relevant degree-level qualification in mental health, social work, nursing, or a related field.
A registered health professional with current Annual Practicing Certificate under the HPCA Act 2003 (e.g. Registered Nurse, Social Worker, or Occupational Therapist).
At least 6 years of experience working in mental health and addiction services, with at least 1 year of experience in a leadership role.
Strong clinical knowledge, particularly in youth mental health and AOD services.
Excellent communication and relationship-building skills with both internal teams and external stakeholders.
Full, clean NZ driver's license.

Desirable Skills:

Experience working with diverse cultures, particularly Māori and Pasifika communities.
Expertise in human resource management, including team coaching, performance management, and recruitment.
Advanced knowledge in service planning and delivery with a focus on person-centered care.

Ko tā mātou mahi | What We Offer

At EaseUp, we value our team and the incredible work they do. As a Service Manager, you will have access to a wide range of benefits to support your professional and personal well-being:

Competitive salary range
Access to company pool vehicles, phone, and laptop.
Paid maintenance of your APC and ongoing professional development opportunities.
Generous leave entitlements including 3 wellbeing days, 5-10 days study leave, and cultural leave days.
Support through our Employee Assistance Programme, including access to counselling, budgeting, and mental health services.
Discounted services from organisations like Southern Cross Health, PB Tech, Harvey Norman, Anytime Fitness, and more.

If you're an experienced and compassionate leader, committed to making a difference in the lives of rangatahi and their whānau, apply today to be part of a team that is passionate about positive change and community support.

To apply: Submit your application online with a CV and cover letter outlining your relevant experience.