Slack Solution Engineer, Public Sector and Education

What you will be doing
Partner with Account Executives to drive complex, multi-stakeholder deal cycles across industries to solve diverse mission-critical business problems

Collaborating with the broader Salesforce teams to deliver solutions that combine multiple Salesforce Clouds and services, positioning Slack as an integral part of these

Drive the discovery process, helping to uncover your customer’s current pains and align to their business objectives

Elaborate creative value propositions corresponding to the specificities of our public sector customers and prospects

Prepare and deliver high impact presentations and demonstrations that tell Slack's differentiated story as the platform where tools, people and AI work together

Partner with customers to design Slack based solutions that drive value and significant business impact

Ensure that customers understand and are comfortable with how Slack protects organizations with its industry-leading security program

Guide customers through the evaluation process of Slack ensuring that our solution meets key business objectives and technical requirements

Contribute to the success of a rapidly growing and evolving SE organization

Act as a liaison between Product, Marketing and Sales, sharing customer feedback to help craft the product roadmap

Working cross functionally with Success and cross clouds teams to build compelling go to market assets

What you should have
Recommended 4-6 Enterprise years of sales engineering or solution consulting experience in a SaaS organization

Experience using Slack

Technical knowledge on how APIs, Generative AI, and LLMs work

Proven experience working with technical stakeholders (e.g. developers, engineering teams, DevOps) and aligning solutions to their workflows