Software Solutions Engineer II

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.
WHO WE ARE:
Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information –
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TITLE: Analyst/Sr.Analyst

WHAT YOU’LL DO:

The Software Solutions Engineer will upgrade the client applications with the latest base version for the company. The Software Solutions Engineer will be responsible for debugging and fixing the issues coming out of the upgrade, etc.
Analyzes client code to figure out deviations to check what can be upgraded and what requires client confirmations.
Analyzes and assesses upgrade impact based on release notes and code changes for new release features.
Upgrades the client applications with the latest base versions.
Provides work-a-rounds or solutions to third-party implementation teams or customers based on analysis during the triage process.
Leverages Duck Creek upgrade tools to generate differential analysis and produce low-impact upgrade paths for Duck Creek Customers.
Requires minimal direction and minimal oversight; Acts independently
Identifies ways to automate processes or develop utilities to assist in faster and more effective upgrades.

WHAT YOU’VE DONE:
Bachelor’s in computer science, Computer Information Sciences, or related degree.
3 years of experience.
Demonstrated proficiency in Analysis, Development, and Triage.
Demonstrated proficiency in Duck Creek Author, Triaging tools knowledge, Internet Information Services (IIS), and Extensible Markup Language (XML).
Demonstrated proficiency in .NET, C#, and SQL language.
Demonstrated proficiency in Visual Studio IDE or similar IDE.
Demonstrated proficiency in Insurance domain knowledge.
Demonstrated proficiency in TFS and GIT workflow.