Sr. HRIS Analyst ServiceNow Human Resources Service Delivery (HRSD)

At Akkodis, we use our insight, knowledge, and global resources to make exceptional daily connections. With 60 branch offices located strategically throughout North America, we are positioned perfectly to deliver the industry's top talent to each of our clients. Clients choose Akkodis as their workforce partner to solve staffing challenges that range from locating hard-to-find niche talent to completing quick-fill demands.

Akkodis is seeking an HRIS Analyst with ServiceNow HRSD experience for a Full-time role with our client.
• Position: HRIS Analyst with ServiceNow HRSD
• Salary: $120K-150K per annum
• Location: Westwood, CA

Top 3-6 Technical Skills –
• 5-7 years of progressive experience in HRIS systems, with at least 3 years of specialized ServiceNow HRSD implementation and support.
• Advanced understanding of HR business processes and technology ecosystems
• Proven ability to analyze complex scenarios and develop strategic, technology-driven solutions
• Strong technical skills in system configuration, workflow design, and integration methodologies
• Expert-level proficiency in the ServiceNow HRSD platform

Project Scope/Details/Responsibilities—Reporting to the Senior Manager of HR Systems and Analytics, the Senior HRIS Analyst for ServiceNow Human Resources Service Delivery (HRSD) is a critical functional and technical expert in implementing, maintaining, and optimizing the ServiceNow HRSD platform. This role requires an exceptional blend of technical prowess, business process expertise, and advanced problem-solving skills to drive HR technology solutions.

Description

Job Summary:

Reporting to the Senior Manager of HR Systems and Analytics, the Senior HRIS Analyst for ServiceNow Human Resources Service Delivery (HRSD) is a critical functional and technical expert in implementing, maintaining, and optimizing the ServiceNow HRSD platform. This role requires an exceptional blend of technical prowess, business process expertise, and advanced problem-solving skills to drive HR technology solutions.

Key Responsibilities:
• Provide advanced functional and technical support for the ServiceNow HRSD platform, demonstrating comprehensive knowledge of the product’s full capabilities
• Design, develop, and implement complex HR service delivery workflows that align with organizational strategic objectives
• Collaborate with internal clients to understand their needs, and translate those needs into requirements documentation and technical specifications
• Conduct in-depth analysis of unique, unstructured HR technology challenges, developing innovative solutions without relying on predefined templates
• Perform advanced configuration and customization of ServiceNow HRSD to meet intricate business process requirements that streamline HR processes, enhance the employee experience, and increase efficiency; test and deploy solutions
• Create detailed functional and technical documentation, process maps, and system configuration guides; train end users on new and enhanced ServiceNow HRSD functionality
• Evaluate and recommend improvements to existing HR service delivery processes and technological implementations

Qualifications

· Bachelor’s degree in Human Resources, Information Technology, Business Administration, or related field or equivalent experience

· 5-7 years of progressive experience in HRIS systems, with a minimum of 3 years of specialized ServiceNow HRSD implementation and support

· Advanced understanding of HR business processes and technology ecosystems

· Proven ability to analyze complex scenarios and develop strategic, technology-driven solutions

· Strong technical skills in system configuration, workflow design, and integration methodologies

· Expert-level proficiency in ServiceNow HRSD platform

· Advanced problem-solving skills with the capability to address unprecedented technical and functional challenges

· Experience leading HR process improvement and multi-system automation projects

· Complex workflow design and optimization

· Advanced reporting and analytics capabilities within HRSD, including performance analytics is preferred

· Strong communication skills across technical and non-technical audiences

· Ability to translate complex technical concepts into business-friendly language

· Proactive approach to identifying and resolving potential system limitations

· High degree of adaptability in a rapidly changing environment

· Demonstrated ability to work with others from diverse backgrounds

· Self-motivated and works independently and as part of a team

Preferred Certifications:

· ServiceNow Certified System Administrator

· ServiceNow Certified HR Service Delivery (HRSD) Implementation Specialist

If you are interested in this HRIS Analyst with ServiceNow HRSD experience, please click APPLY NOW.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/.

Pay Details: $120,000.00 to $150,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance