Sr| IT Technician
- Category: Technician Jobs
- Location: Chennai, Tamil Nadu
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 20K to 27K
- Published on: 2025/09/21
Role Responsibilities :
• Answering tickets for our diverse user base
• Acting as an escalation point for our Junior Technicians
• Remotely solving application and hardware issues
• Onboarding and offboarding employees
• Maintaining and managing our growing user base in Gsuite
• Managing cloud applications in our single sign-on environment
• Collaborating across IT to find and develop the best solutions
• Identifying and owning process improvements within the Service Desk
• Creating technical documentation, KB articles, and How To's for the end user self service portal
• Getting the big picture for complete understanding of our IT infrastructure
• Tracking and maintaining our assets
Skills Needed:
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