Staff Accountant - Intercontinental Washington DC - The Wharf

IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world’s leading hotel and resort companies with a family of 1+ brands. Our purpose – True Hospitality for Good – comes to life in every one of our collections. With luxury and lifestyle, we are taking it to new heights.

Five visionary brands - InterContinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton Hotels - make up our luxury collection. Individually, they are icons. Together, they bring unforgettable and unparalleled experiences to travelers in over 430 hotels and resorts in 100 countries around the world.

Having recently added a host of incredible properties to our portfolio, we now stand as one of the world’s leading luxury operators. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests unforgettable and unparalleled experiences.

About The Hotel

A luxurious hotel destination at The Wharf on D.C.’s Waterfront, the InterContinental Washington D.C. – The Wharf in the reimagined Wharf neighborhood brings sophistication to its contemporary style. Perfectly placed on the beautiful Potomac River, InterContinental Washington D.C. – The Wharf enjoys the most incredible waterfront views of D.C. Steps away from America’s political epicenter, the hotel embraces guests with an exquisitely curated resort destination that reignites the river’s edge and a captivating sanctuary in the center of The Wharf neighborhood, paying homage to the maritime and industrial-working heritage of its setting. Featuring a relaxing seasonal rooftop pool with striking Potomac River views and the indulging full-service spa, The Spa at The Wharf, modern luxury, culture, and a rich history combine in the Wharf neighborhood to create a perfect atmosphere for guests and locals alike.

About The Staff Accountant Position

Searching for an opportunity that just adds up? We’re looking for an Staff Accountant with a strong enough grasp of the figures and people to balance dealing with groups, banquets & individual billing.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

Preparing and handling Guest and Group Billing / inquiries within 24hrs
Following up with guest/group billing inquiries with appropriate departments.
Investigating charges posted to appropriate accounts
Providing supporting documentation with daily billing
Processing credits/charge credit cards and billing to accounts receivable
Investigating and researching disputed bill amounts and resolving concerns to restore guest and client confidence.

What We Need From You

Communication skills
Your problem-solving skills will turn issues into opportunities
Fluency in the local language - extra language skills would be great, but not essential
Experience in Accounts Receivable in the Hospitality Industry & Guest Communications
Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic math and computer skills

What You Can Expect From Us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

The hourly pay rate for this role is $2+.00 to $32.00. This rate is only applicable for jobs to be performed in Washington, DC. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.