Strategy and Operations Manager | Tourism

Strategy and Operations Manager - Tourism
Job no: 4++145
Work type: Permanent Full Time
Classification: Band 8 ($115,035 - $127,+11 pa)
Categories: Business Strategy & Improvement, Events & Hospitality, Tourism
About the role
The position, reporting to the Executive Director of Tourism Greater Geelong and the Bellarine, is responsible for developing and executing strategies that position Greater Geelong and The Bellarine as a premier tourism destination. The role involves managing and coordinating the business operations of Tourism Greater Geelong and The Bellarine (TGGB), with a focus on strategic planning, board management, financial oversight, data analysis, industry development, and organisational operations.

In addition, the role requires providing high-level business advice to the Executive Director, Chairman, and Board of TGGB in areas such as planning, management, policy development, governance, and operational procedures. The position also serves as the Association Secretary for TGGB, offering essential organisational support and acting as a deputy to the Executive Director.

Work type: Full-time Permanent
Classification: Band 8 $115,035 - $127,+11 pa plus superannuation.

Key Responsibilities Summary:

People & Organisational Leadership:

Lead strategic planning, financial management, and industry development for TGGB,
Motivating and guiding the team to achieve strategic goals.
Foster a culture aligned with organisational values, emphasing inclusivity, customer focus, and accountability.
Act as a deputy to the Executive Director, offering high-level support and advice.
Organising Resources & Planning:

Develop and implement the unit’s annual Business Plans, ensuring alignment with broader strategies and effective resource management.
Oversee performance tracking, process improvement, and adherence to governance and regulatory requirements.
Manage budgets, grants, and governance for TGGB, while supporting Board operations and project planning.
Specialist Work:

Champion a customer-first approach, providing expert advice and innovative solutions to stakeholders.
Drive industry development and destination leadership, leveraging tourism sector expertise.
Analyse visitor economy data to inform decision-making and monitor the implementation of Destination Master Planning
About you

Essential Experience:

A tertiary qualification in a relevant field such as business or tourism, and/or extensive professional experience in business administration or tourism within a comparable organisation.
Strong skills in writing, presenting, and negotiating, with the ability to effectively influence stakeholders and garner support for key objectives.
Advanced problem-solving abilities and stakeholder management skills, with a proven track record of fostering cooperation and building strategic partnerships.
Exceptional analytical capabilities for monitoring performance, identifying opportunities, and mitigating potential risks
If this sounds like the role for you, then click apply now!

Child Safety Responsibilities
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.

Diversity and Inclusion
At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.

Create our future together at the City of Greater Geelong
Join the City of Greater Geelong, a community-focused workplace on Wadawurrung Country. We deliver over 130 services to our growing population, striving to make our city a great place to live, work, and study..

If you're passionate about inclusivity and community, apply now – we’d love to meet you!

A career with us
We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries


Applications close: 11:55pm 15 September 2024

Enquiries: Tracy Carter, Executive Director of Tourism Greater Geelong and The Bellarine | 0422 426 125 | tcarter@tourismgeelongbellarine.com.au

If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au noting your preferred method of communication and contact details and a member of the team will be in touch.

We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.


Advertised: 30 Aug 2024 +:00 AM AUS Eastern Standard Time
Applications close: 15 Sep 2024 11:55 PM AUS Eastern Standard Time