System Specialist | Automation | Customer Support
- Category: Customer Care Executive
- Location: Pune, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 19K to 23K
- Published on: 2025/09/21
Be part of something altogether life-changing
Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.
Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
What you’ll do
Responsible for demonstration on the Automation, Digital solutions, and Application software networking
Responsible for the Operational Perfection – timelines on the installing, trouble shooting, planned maintenance of the various automation and networking solutions towards all range of Single use, Downstream and other Equipment’s sold by CYTIVA Life Science
Required to attend and close the breakdown and networking calls as per CYTIVA Service Quality
Willing to stretch during the off hours and Holidays to meet Customer expectations
Encouraged to enforce to the Key Performance Index of Service Operation, encouraged to assist in growing the service business by selling the Networking AMC, Optirun installationa and expansions & Automation solutions to the customers
Make the commercial offers for the service offerings and follow up also encouraged to collect the payments from the customers for the services rendered and solutions sold.
Who you are
Bachelor’s Degree in Electronics Engineering, Computer Science or related technological field
6-8 years relevant work experience or more in Automation Electrical Design.
Previous experience working on end to end industrial Automation systems.
Expertise in development, supporting and troubleshooting programmable logic controller (PLC) programs and software.
Working Experience in PLC Programming of Turnkey Industrial Automation with one of the following platforms: Allen Bradley, GE, Siemens PLC systems
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