Team Lead| BPO

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XcelTec Interactive Private Limited (A CMMI Level 5 Company)


Team Lead (BPO / KPO / Finance / Non IT)
XcelTec Interactive Private Limited (A CMMI Level 5 Company) • Ahmedabad, Gujarat • via Talent.com
₹3L–₹4.5L a year
Full–time
No Degree Mentioned
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Job description
Job Description :

We are looking for Team Leader(From Non IT Background) for our QA Team , One who is from Non IT Background but is capable enough to handle a team of 5 - 8 Members.

One should be responsible enough to be supportive to the team & will be cooperating with the management as per the project delivery requirement.

Roles & responsibilities :
• Assign various tasks to the engineers as per strength of individual.
• Setting up goals and objectives for QA managers
• Motivating team and taking informative quick decisions.
• Finding and arranging behavioral , functional, non-functional training needs for the team
• Coordinate activities which enforce quality improvements
• Resolving conflicts among team members.
• Maintaining cordial relationships between cross functional teams like development, configuration management, program management, product managers etc.
• Negotiating with upper management with influential skills to buy in the ideas.
• Ensure that the highly motivated environment is creating in the team.
• Ensure that Rewards are given for each achievement in the team.
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Tech Mahindra


Team Lead- BPO
Tech Mahindra • Ahmedabad, Gujarat • via Expertini | India Jobs Expertini
3 days ago
Full–time
No Degree Mentioned
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Job description
Tech Mahindra is hiring for the role of Team Leader- BPO with minimum 1 year of experience for Chandivali, Mumbai. The requirements are
• Hands on experience in managing and calculating occupancy, shrinkage, Attrition, bottom quartile
• KRA and KPI of TL
• Roster planning
• Excel
• Productivity, AHT, Quality
• Should be comfortable with night shift

Immediate joiners preferred. The Max CTC is 5.5LPA

If Interested share your CVs with below mentioned details WhatsApp your CVs to 80+2538712

Experience-

Current CTC

Expected CTC

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