Technical Content Writer|Developer

Because of our commitment to our students satisfaction, we are committed to providing the best content, as we’re a ‘content-driven company’. The driving force behind this success is our unwavering belief in clear and effective communication. We’re searching for an experienced technical writer to join our team and help take our student-focused services to new heights. As an ideal candidate, you have proven experience in a highly technical field, such as software development, computer science, or engineering. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.


Objectives of this Role

Develop comprehensive documentation that meets organizational standards
Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
Write user-friendly content that meets the needs of the target audience, turning insights into language that sets our users up for success
Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
Evaluate current content in our LMS and develop innovative approaches for improvement
Daily and Monthly Responsibilities

Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
Skills and Qualifications

Bachelor’s degree in a relevant technical field
Minimum of 6 months’ industry experience as an effective technical writer
Proven ability to quickly learn and understand complex topics
Previous experience writing documentation and procedural materials for multiple audiences
Superior written and verbal communication skills, with a keen eye for detail
Experience working with engineering to improve the user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
Role: Content, Editorial & Journalism - Other
Industry Type: Education / Training
Department: Content, Editorial & Journalism
Employment Type: Full Time, Permanent
Role Category: Content, Editorial & Journalism - Other
Education
UG: B.Tech/B.E. in Information Technology, Computers
Key Skills
Technical Documentation Software Development Technical Writing Technical Content Creation Markdown GitHub Leetcode Content Management Technical Editing Technical Research Software Documentation Technical Specifications Documentation Tools