Venue Manager

VENUE MANAGER (x2 positions)
Lakeside Trading Limited – The Kaipara Tavern
Location: Helensville, Auckland
Job Type: Full Time (Permanent)
Pay Rate: $25.00 – $28.00 per hour
Working Hours: Rostered shifts including weekends, public holidays, and late evenings

About the Role:

Are you a hospitality professional who enjoys creating vibrant social spaces and leading from the front? Lakeside Trading Limited, trading as The Kaipara Tavern in Helensville, is looking for two enthusiastic Venue Managers to join our team.

Our venue operates a bar with Class 4 gaming machines, providing a welcoming environment for locals and visitors alike. While prior knowledge of gaming operations is preferred, it's not essential — we're more focused on finding capable, energetic leaders who are passionate about hospitality.

Key Responsibilities:

Manage daily operations of the bar and gaming area to ensure smooth functioning.
Supervise and support staff to deliver exceptional customer service.
Contribute to planning and executing promotional events, activities, and marketing ideas to attract patrons.
Ensure compliance with liquor and gaming license requirements at all times.
Monitor venue cleanliness, stock levels, and customer satisfaction.
Maintain staff rosters, performance, and conduct regular team meetings.
Handle customer feedback and resolve issues in a professional and timely manner.
Ensure all safety, security, and health regulations are followed.
Report directly to the business owner and assist with venue improvements and planning.
Requirements:

Minimum 1-year Diploma in Hospitality or Business (Level 5 or higher preferred), or at least 2 years of relevant experience in the hospitality sector.
Manager’s Certificate (LCQ) is essential.
Flexibility to work across various shifts including weekends, late evenings, and public holidays.
Strong communication and team management skills.
A positive, proactive, and customer-focused attitude.
What We Offer:

Supportive team environment with opportunity to grow.
Competitive pay between $25 – $28 per hour based on experience.
A chance to be part of a locally loved venue with strong community ties.
To Apply:
Please send your CV and a short cover letter to director@pb07.co.nz. Only shortlisted candidates will be contacted for interviews.

Job Type: Full-time

Pay: $25.00 – $28.00 per hour

Expected hours: 30 per week

Schedule:

8 hour shift
Day shift
Evening shift
Night shift
Rotating roster
Weekend availability
Work Location: In person

Application Deadline: 16/07/2025