Venues Sales Manager

Venues Sales Manager

Iconic 5+8-room Hilton Sydney is located steps from Town Hall station and the QVB Light Rail stop and amongst our operations we are home to one of the largest Conferencing and Event spaces in the city, glass brasserie, Zeta Bar and heritage listed Marble Bar. As the Venues Sales Manager, you will be responsible for coordinating all reservations and functions/events in Marble Bar, Zeta Bar, and glass brasserie. Your role will be to promote, sell and control the events for all event operating outlet teams from initial enquiry to contracting. Be able to efficiently qualify and sell the Hotel for events in our outlet spaces. Build up powerful customer relationships that deliver new and repeat business to increase revenue and demand. You will be responsible for maximising revenue and creating a memorable guest experience by ensuring our guests receive seamless service from the moment an enquiry is made.

What will it be like to join the Hilton Sydney team?

Joining an award winning culture and globally recognised Great Place to Work means:

Competitive pay, incentives and service charge
Monthly dry cleaning allowance for your business wardrobe
110 discounted travel nights for you, your friends or family per year at any of our 7000+ hotels located in 11+ countries and territories around the world!
Opportunities for career progression including varied experience
Flexible rosters so you can make space for what matters most
Free access to 3000+ learning and development courses to start your career and enhance your skills
What will I be doing?

Handle all incoming events leads professionally through all channels, maximising conversion of leads and bookings
Conduct informative site inspections and menu tastings with organisers and contractors
Build relationships with clients and develop an understanding of their needs and requirements and provide solutions to match in order for a successful event
Liaise, support and effectively communicate organisers on site requirements to the operations teams
Respond to and secure all reservation enquires through all channels e.g. by phone and or online channels
Demonstrate exemplary menu & product knowledge and to keep up to date with industry trends and developments
Liaise with the marketing team to drive marketing plans to promote glass Brasserie, Marble Bar and Zeta Bar
Handle all incoming events leads professionally through all channels, maximizing conversion of leads and bookings
Issue weekly event orders making sure allergies, special requests and event set up is included.
Prepare event orders in a timely manner, in accordance with operations rostering and to a high level of detail and accuracy
Offer service to guests with a sales attitude that will assist with the maximisation of revenue
What are we looking for?

Passionate, innovative, exciting initiatives delivered with consistency and excellent attention to detail
Positive attitude and willingness to be involved and interact with the overall Hilton team both at an individual and team level
Excellent communication skills
Committed to personal development
Has a Responsible Service of ******* Certificate/card
Demonstrated ability to resolve problems and conflict
Fine dining restaurant experience
Previous experience in event management, preferably in a hotel environment
Self-motivated and able to work effectively without constant supervision